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"Most importantly kudos to the staff who went above and beyond to make my stay comfortable "

"The hotel is so conveniently located. It is close to everything… restaurants, department stores, subway station, hop on and off etc…. Our proactive house keeper Ms.Fu’s attention to Detail was next to none. Our room was always immaculate. With keen observation, she even thoughtfully adjusted the shower holder to a very appropriate height. We also had a very pleasant check-out experience with front desk staff Isabella. Her smile was contagious. She warmly greeted us, was efficient and we look forward to coming back to stay next time. Last but not least, Olivia at the Concierge desk was exceptional!!! She was knowledgeable and resourceful. She assisted with our restaurant bookings and gave great suggestions re our sightseeing options. These three ladies are true asset to your team! "

"Breakfast buffet was delicious. "

"Great location with 2 minute walk to underground metro. 10 minute walk to Shanghai regional railway station which takes you to Suzhou Hangzhou etc.. "

"It was our first family trip to Shanghai and mainland China. From the moment we arrived at Conrad, the staff warmly welcomed us. The Premier Room was spacious and comfortable for our family of three. Breakfast was excellent, and the location was extremely convenient, with major attractions within walking distance. Special thanks to Benjamin and Camille for their exceptional support despite my limited Mandarin, they made our stay smooth and enjoyable. Highly recommended for anyone visiting Shanghai"

"I don’t try the breakfast"

"Everything is great job Everybody is great job I will be choice this hotel again "

"The front desk staff went out of their way for me and gave me late check out and gave me very good directions on how to get to the airport. I was particularly impressed with the front desk young woman who was of Russian or Slavic origin."

"Lack of foods."