"Staying at this property was truly an incredible experience. My wife and I (American tourists visiting Japan for the first time) stayed here for 3 nights. The staff was so friendly, especially the wonderful staff in the 6th floor restaurant. Our room, a 12-tatami was spacious and comfortable with a great view of the lake and mountains. Each room comes equipped with everything you need to make green tea and wake up with the sun. The 6th floor restaurant boasts views of Mount Fuji on a clear day...
"If you cannot find hotel in center of Tokyo, here is the good choice. Even it’s west of Tokyo, here is close to JR Tachikawa. Very convenient to get train station and take 30-40 mins to Shinjuku and Tokyo Station.
Room is very clean and comfortable. Facility is enough unless no shower cap. Space is ok. Not too small.
Only one thing need to improve is English skill for staffs ."
