"Staying at this property was truly an incredible experience. My wife and I (American tourists visiting Japan for the first time) stayed here for 3 nights. The staff was so friendly, especially the wonderful staff in the 6th floor restaurant. Our room, a 12-tatami was spacious and comfortable with a great view of the lake and mountains. Each room comes equipped with everything you need to make green tea and wake up with the sun. The 6th floor restaurant boasts views of Mount Fuji on a clear day...
"The owners were so enjoyable, they only spoke broken English but we were able to converse. The facility is a traditional Japanese inn, so sitting in the floor and sleeping on futon. Suggest using two futon if you are not so l used to sleeping in the floor. The air conditioning was great cause it was hot outside. Really close walk to Don Quijote and many shops, markets and food, 6 minute walk. Musashi Koganei station and area around have so much, Muji, Daiso, H&M.. Easy train ride into...
"If you cannot find hotel in center of Tokyo, here is the good choice. Even it’s west of Tokyo, here is close to JR Tachikawa. Very convenient to get train station and take 30-40 mins to Shinjuku and Tokyo Station.
Room is very clean and comfortable. Facility is enough unless no shower cap. Space is ok. Not too small.
Only one thing need to improve is English skill for staffs ."
"This is our second time using this hotel, and we’re convinced that how much we love staying here! We live in the mountain area of Saitama, so we decided to stay in this hotel and enjoy a city-hotel-cation. It was perfect! The hotel provides everything we need with care. Loved the twin room with the view. They have a self-service (free) water and ice machine on the 6th floor. All the toiletries, coffee, etc., are carefully chosen. Definitely, coming back here! "
