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SORANO Hotel

4.0 star property
Hotel with a steam room, steps from Green Springs Shopping Mall

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Photo gallery for SORANO Hotel

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Property video
Breakfast, lunch, dinner served; Japanese cuisine
Aromatherapy, facials, Ayurvedic treatments, massages
Indoor pool, outdoor pool
SORANO Hotel near Showa Memorial Park offers a refined escape with a poolside bar, art gallery, steam room, Ayurvedic treatments, and yoga classes. Attentive staff, dry cleaning services, and high-speed WiFi ensure a comfortable, hassle-free stay.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Park View (Sky King)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Park View (Sky King)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bedroom
Rainfall showerhead
Bidet
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Park View

1 bedroom, down duvets, in-room safe, blackout curtains

Studio, Park View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 63 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Suite (Spa Suite)

1 bedroom, down duvets, in-room safe, blackout curtains

Suite (Spa Suite)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bedroom
Rainfall showerhead
Bidet
  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Spa Suite - Dog Friendly)

1 bedroom, down duvets, in-room safe, blackout curtains

Suite (Spa Suite - Dog Friendly)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Down duvet
Rainfall showerhead
Bidet
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 52 sq m
  • Sleeps 6
  • 2 Large Single Futons

View all photos for Premier Room, Park View

1 bedroom, down duvets, in-room safe, blackout curtains

Premier Room, Park View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 52 sq m
  • Sleeps 5
  • 2 Large Single Beds
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About the area

Located in Tachikawa, SORANO Hotel is in the entertainment district and near a boardwalk. The area's natural beauty can be seen at Showa Memorial Park and Mount Takao, while Tama Zoo and Sanrio Puroland are popular local attractions. Looking to enjoy an event or a match? See what's going on at Belluna Dome or Tokyo Racecourse. Take the opportunity to explore the area for outdoor excitement like mountain climbing.
Visit our Tachikawa travel guideOpens in a new window
Map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014

What's nearby

  • Green Springs Shopping Mall - 1 min walk - 0.0 km
  • Showa Memorial Park - 3 min walk - 0.3 km
  • Shinnyo-en Head Temple - 14 min walk - 1.2 km
  • LaLaPort Tachikawa Tachihi - 18 min walk - 1.6 km
  • Yokota Air Base - 12 min drive - 9.0 km

Getting around

  • Tachikawa-Kita Station - 6 min walk
  • Tachikawa Station - 8 min walk
  • Tokyo (HND-Haneda) - 93 min drive

Restaurants

  • ‪本棚珈琲 - ‬4 min walk
  • ‪東京ギョーザスタンド ウーロン - ‬4 min walk
  • ‪バーミヤン - ‬1 min walk
  • ‪Rojiura Curry SAMURAI - ‬3 min walk
  • ‪GOOD SOUND COFFEE - ‬3 min walk

About this property

SORANO Hotel

Upscale hotel near Showa Memorial Park
Located close to Green Springs Shopping Mall, SORANO Hotel provides a poolside bar, an art gallery on-site and a coffee shop/cafe. For some rest and relaxation, visit the steam room, and indulge in Ayurvedic treatments, aromatherapy or a facial. The on-site Japanese cuisine restaurant, DAICHINO RESTAURANT, offers breakfast, lunch, dinner and children's meals. Pilates classes and yoga classes are offered at the gym; SORANO Hotel also has dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Smoke-free property, free newspapers and multilingual staff
  • A 24-hour front desk, concierge services and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 81 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and separate baths/showers
  • 55-inch TVs with streaming services and digital channels
  • Wardrobes/cupboards, heating and housekeeping

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Parking on site (JPY 2,200 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 2,200 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • DAICHINO RESTAURANT
  • SORANO ROOFTOP BAR

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self-parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

Frequently asked questions

Does SORANO Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is SORANO Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking at SORANO Hotel?

Self-parking is available for JPY 2200 per night. Limited spots are available.

What time is check-in at SORANO Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at SORANO Hotel?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does SORANO Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10:00 AM-8:00 PM at scheduled times. A fee of JPY 2000 per person applies.

Where is SORANO Hotel located?

Situated in the entertainment district, this hotel is within a 5-minute walk of Showa Memorial Park and Green Springs Shopping Mall. Tama Zoo and Belluna Dome are also within 6 mi (10 km). Tachikawa-Kita Station is 6 minutes by foot and Takamatsu Station is 12 minutes.

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Reviews

SORANO Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 486 out of 679 reviews
Rating 8 - Good. 140 out of 679 reviews
Rating 6 - Okay. 35 out of 679 reviews
Rating 4 - Poor. 11 out of 679 reviews
Rating 2 - Terrible. 7 out of 679 reviews

Reviews

10/10 Excellent

Kay

Liked: Cleanliness
Best stay in Tokyo! Staff are super nice &friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

KUBOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality of staff was amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel in an incredible area with lots of great places to eat around. If you are trying to get to know Japan and don’t want to be in the middle of Tokyo just yet this is perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding and very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tomomasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Mutsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space, back ground music and it’s volume, tranquil, and peaceful.
Stayed 1 night in Aug 2025

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 5 nights in May 2025

10/10 Excellent

Aki

Liked: Cleanliness, amenities, property conditions & facilities
The most amazing and beautiful place! So relaxing and the team is so kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jongwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Great space and location for few days stay for a family of four. Easy access to the train station, shopping areas, and park. Hotel staff are pretty friendly and I love their cafe space.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hwa Jin Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beautifully appointed pet-friendly suite. It was perfect in every way - clean, well designed, well appointed, great views of the park. Perfect. The only surprise was the need to make an extra payment to use the pool, even if you are a guest of the hotel. Given how much we pay for the room, it seemed strange to have to pay to use the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are are amazing! The hotel offers a serene and relaxing hotel with excellent dining choices and a rooftop pool!
Stayed 2 nights in Mar 2025

8/10 Good

Yaeko

Liked: Cleanliness, property conditions & facilities
I wish you had a coin laundry in the hotel.
Stayed 9 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Sorano Hotel

Our stay at the Sorano Hotel was amazing! The hotel is located in an extremely convenient location, and equipped with everything a traveller can dream of, amazing pool, preserved park, kids/pets friendly, and nicely finished interior.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotels I have ever stayed in! Late check out at 12 o’clock was fantastic, the pool and spa facilities are phenomenal. The city was very vibrant and modern. Would love to go back again one-day!
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with a rooftop onsen. The rooms are modern and very spacious. I enjoyed the dinning options, especially the amazing breakfasts options! The location is excellent with easy access to many dining and shopping options.
Stayed 7 nights in Dec 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property opened after the pandemic and we have stayed twice. It is a new hotel so it is fresh and very stylish. The staff is very accommodating and although English is a second language (as it should be) each staff member goes out of his/her way to take care of your needs.
Stayed 3 nights in Mar 2025

8/10 Good

Takashi

Liked: Cleanliness, property conditions & facilities
excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5-night stay here. The hotel and surroundings are exceptionally beautiful and well designed. The view from the room and balcony towards the park is spectacular. I cannot say enough good things about each and every one of the service staff, especially the front desk manager/asst director, who went out of his way to help us with advice and restaurants reservations etc. And just about everything we ate at Tachikawa was delicious. Thank you for the happy memories, Sorano Hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. clean and very convenient to transportation. The proximity to the Showa Kinen Park is probably the nicest amenity. The room was spaciousvand the view was fabulous.
Stayed 11 nights in Nov 2024

4/10 Poor

Yoshio

Liked: Cleanliness
Disliked: Staff & service
Room is great,but hotel staff are required to be educated It looks hotel rule is more important than customer,s hospitality
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The Sorano was an amazing two-night experience. We enjoyed an architecturally exceptional room, designed with attractive tile, wood and carpet, overlooking beautiful views of the large Showa-era park during the day and the city lights at night. The mornings' breakfast (three options) with thick bacon was fresh and delicious and our dinner in the top-floor Italian restaurant adjacent to the infinity pool was a delight (swimming in the infinity pool after dinner is not to be missed). The entire Japanese staff working at Sorano treated us with a warmth and kindness throughout our stay rarely experienced to this level of professionalism coupled with their perfect command of the English language. This stay was simply perfect.
Stayed 2 nights in May 2025

10/10 Excellent

John Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room. Hotel is clean and well kept. BONUS, you have a view of Mt. Fuji from your Balcony. The shops around the area are pricy but a 5 min walk will get you to the more affordable shops. Its close to the train station, I suggest using the overpass as it connects to everything. Tachikawa is underrated location, Its location is central to Tokyo and Day trip areas.
Stayed 2 nights in Feb 2025

8/10 Good

Ayako

Liked: Cleanliness, amenities, property conditions & facilities
great location and food was excellent but was not very helpful when I wanted to bring friends to the restaurant up stairs. no place to wait up stairs and they would not notify us when a table would be available. did not feel welcomed. not sure i will go back. too rigid and not helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025