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"Amazing place. We loved the atmosphere, food and live performances. The water aerobic at the lagoon pool was awesome too. Our 4 year old had the best time at the daily kids disco and enjoyed his activities at the roxity kids club. It’s a top place for teens too. Everyone was very nice and the hotel was super clean at all times. "

"Family friendly spacious apao"

"The hotel was amazing , all the staff were very friendly and professional, very helpful, every single staff member were smiling all the time, even when they had worked a lot of hours, nothing was to much trouble for them, right across the board, restaurants staff, bar staff house keeping staff , entertainment staff, all of them an amazing team that made our hoilday perfect . It was our first time going to a Riu hotel and we will certainly be going back, I work in hospitality so I know how hard it is , and I could tell that the staff all mix in together brilliant and thank you for an amazing time with entertainment every night perfect . Christine Lines"

"The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal "