"The hotel is wonderful
The infinity and swimming pools are great.
We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing..
The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like...
"amazing property in great condition with very nice front garden. All needed amenities are there. very nice jakuzi. East check in and check out in the nearby restaurant. I'd highly recommend staying there. "
"lovely place and people.
However, I discovered a failure of communication from Expedia to the hotel. Expedia fails to inform the hotel whether the booking is fully paid. Without the voucher, the hotel had the booking but not this information.
A system failure at the Expedia end."
