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"Nice location, overpriced parking"

"Location is great and staff are amazing! The hotel maybe could do with updating, that said the cost is great for down town SF!"

"Overall a good hotel , was very clean and the mini fridge was very handy ! Definitely recommend."

"nothing"

"The staff was very nice. Cozy place to stay. "

"Front desk staff was extremely helpful. There was a delay in getting into the room (it was crazy busy during graduation) - but they were kind enough to store our luggage and offer us drinks and snacks until it was ready. Additionally, when we needed to find milk off hours, they were able to help us there as well. Parking was easy and convenient, rooms were neat and new, and the entire staff could not have been nicer. And a very decent breakfast. Location is a little bit funky, but...

"nice hotel in nice area"

"The rooms are clean and the Staff are very friendly "

"The check in process was easy, very nice staff. Upgraded our room so we wouldn’t he next to the elevator - very sweet girl that helped us. My only complaint was nowhere did I see on the site when booking that there is an additional $30 fee to park in the hotel parking lot."

"The parking was charged when we arrived and we were not notified ahead of time. It was small parking spaces, had extra fees at the end that we were not informed about."

"It was a decent experience"

"Great stay! Clean room, nice staff, beautiful property."

"The hotel is very close to Amtrak station. The hotel is close to bus stops and a lot of shops. The hotel is old, but it is clean. The people works at front desk did look friendly. They never greeted when customers passed by. The breakfast was good, there were many choices. For some reason, the pool was closed."

"Clean comfortable room and bathroom. Excellent when you want to be out and about. We had our coffee in the lobby area,which was very cute."

"Really like the automation, the rooms and the robots.... and the coffee shop is nice too. Will go back."

"Location is good. The suite is disappointed"

"Service"

"​I had a wonderful stay at this motel in San Francisco. The place was very clean, and the staff was polite and welcoming. The motel looks like it was recently renovated because everything feels fresh and brand new! On top of that, the location is absolutely perfect. Overall, it was a great experience. Highly recommended!"

"If you are looking for a cost effective, just a place to sleep, this is it. No frills, on your own and minimum amenities. Unless you're from New York and miss the constant honking, yelling and the "beep-beep" from commercial vehicles backing up then, be sure to request no street facing room. The no contact check-in technology was neat but the person(s) available to engage with are useless. Hotel messaging did not get responded to. The smart TV in the room was unusable. It turned on with an error...

"Room was nice ,didn't find air conditioning but it was cool outside so family opened windows .Elevator takes getting used to but it was a adventure."