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"Everything was perfect"

"Bedsheets were definitely not clean "

"The staff was very friendly and accommodating. The lobby and our room was very clean and uniquely designed. The valet parking was excellent."

"I love this hotel"

"Loved it!!"

"We loved our stay. Two adults and our eight-year-old son took a weekend trip to Chicago. This hotel was very close to the field museum and walking distance to magnificent mile. Short Uber ride to nearby shopping and Willis Tower. The staff were awesome and upgraded our room at a low price. We felt very safe and staff were very helpful. The eighth floor had a beautiful pool, spa and sauna, great view of lake mi, open late too. We dined for breakfast at yoke and Niu B for dinner. Delicious. At...

"Refused to park my challenger for valet"

"Staff member, Raymond, made our experience at the Hotel Collection worth it. He accommodated our requests and "

"Clean but small rooms, nice location, the hotel offers bag holding service for a small fee so you don't have to lug em around the city."

"Service was terrific in every way! Warm and helpful staff. Fantastic breakfast included! "

"Habitación limpia, buena ubicación "

"Dirty"

"Imbarazzante il tutto . Per 3 giorni non sono venuti a rifarmi La camera "

"Clean hotel in a very good location "

"This place is amazing, great amenities and staff, coffee bar is great, bartender girl NOT very nice of friendly, I would stay again, stores and museums very near by, room was super clean and comfortable definitely recommend it and I would stay there again."

"I went and checked in but when I got to the room it had a broken nightstand. Everything else was nice and clean! "

"Convenient location and clean hotel..."