Search Hotels Near Plaza Caracol, Puerto Vallarta

"Several return travelers we met here had one word to describe it: consistent. The resort is consistently high-quality, the staff are friendly, the food delicious, and the rooms clean. Our experience was the same. Our family of 4 stayed comfortably in 1 room and enjoyed watching for whales from our ocean-view room. When we'd go to breakfast, Felipe knew our kids wanted his special chocolate milk with cinnamon. He also served at the cevicheria, which we ate at every single lunch because the menu was so good and the view of the water was mesmerizing. We set up for the day in the sand under the palm trees and relaxed while staff attended to us. The beach in front of the hotel has soft sand, and the water was clear and a beautiful blue-green. The waves were perfect for bodysurfing! We did not use the spa or gym, but we did get the Club access, which we highly recommend for adults. It gave access to a private rooftop deck bar with top-notch drinks, another rooftop pool and bar with the only hot tubs on the property, and a Mediterranean restaurant. What drew us here in the first place was its design; they've refreshed rooms and added features that make the place look and feel special. It is a smaller resort than ones we've been to in other locations, with one large pool. It had a small playset for little kids, and we saw a kids' club room. The only thing I wished for was that my teens had a hangout spot to meet friends. "

"Staff very nice and friendly. Help us with anything we needed. Didhier Serrano front desk staff very helpful and so polite. Jovani is another very helpful staff member very nice and polite also. They are the best and I would definitely stay at this resort again and I do recommend others to stay with them as well."

"Very clean, great food and wonderful staff! I will return. "

"The room was always clean- thank you Veronica! Our needs were met - thank you Daniel and staff. The bar and Breeze were always ready -great job to the staff. Special shout outs to Virginia, Carmela, Magdalena, Antonia, Ivan, Portifino, Luz and everyone else was awesome always making sure we were hydrated. Juan , Alfonzo, Oscar at the buffet always hustling managing to keep up with seating us making sure we have refills. We can’t forget Donna and Luiz at the omelette bar. Each and every one made us feel like family. We appreciate you all! "

"Modern, Clean, Safe Property. Fantastic Breakfast and coffee. In room air conditioning amazing. The shower could use some re working in the next reno, water runs out the door every time and the bench in the shower is basically unusable, too shallow and a sharp edge. We tried to get a king bed at check in but was told unavailable. We survived. Hotel is in a great location. They have built covered walking paths between our hotel and the two surrounding it. It’s easy enough to get to the beach and it’s actually fairly easy to walk to centro or romantica zone. Would stay again. Roof top pool is great, don’t worry about reserving your bed with your towel because the rules say reserving sun beds is not allowed. It took a few days of getting fed up with the situation to finally just start moving unoccupied towels and towels and enjoy ourselves."

"We really enjoyed our stay, and the price was just right. "

"Love the resort!! Clean and friendly!!"

"Our stay was beyond our expectations. The property is beautiful, clean, well kept, quiet. The rooms are well appointed and perfect for a good night’s sleep and enough amenities to make a little breakfast with your coffee. The mini bar fridge, microwave and coffee maker were perfect. We really enjoyed the rooftop pool area with loungers and umbrellas. Plenty of tables and chairs to eat on the roof. The staff are beyond accommodating. Friendly, attentive to detail. There are numerous restaurants in the area and two grocery stores within a 10 minute walk. An OXXO is right next door. The beach is a 10-15 minute walk away through a pleasant neighborhood. We loved our weeks stay and will definitely be back!"

"Rooms were wonderful- clean, roomy, "