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The Grand Mayan at Vidanta Riviera Maya

3.0 star property
Art and nature converge at this tropical paradise where guests can cool off in five sparkling pools or enjoy morning coffee surrounded by garden greenery

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Cirque du Soleil Boutique at Vidanta Riviera Maya offers five outdoor pools, two beach bars, and four distinctive restaurants amid tropical splendor. Relax in the gardens or swim while enjoying high-speed WiFi, concierge services, and luggage storage.

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

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About this property

The Grand Mayan at Vidanta Riviera Maya

  • Resort near Maroma Beach
  • At The Grand Mayan at Vidanta Riviera Maya, you can look forward to 2 beach bars, a coffee shop/cafe and a garden. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
  • Other perks at this resort include:
    • 5 outdoor pools and a children's pool
    • Free valet parking
    • Buffet breakfast (surcharge), luggage storage and a lift
    • Tour/ticket information, concierge services and coffee/tea in reception
  • Room features
  • All guest rooms at The Grand Mayan at Vidanta Riviera Maya have comforts, such as air conditioning and separate sitting areas, as well as amenities, such as free WiFi and dining tables.
  • Other amenities include:
    • Bathrooms with shower/bath combinations and hairdryers
    • 45-inch Smart TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and kitchenettes

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 10 to 100 per person
  • Facilities fee: MXN 50 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted

We should mention

24-hour pool access

Frequently asked questions

Does The Grand Mayan at Vidanta Riviera Maya have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is available 24 hours a day.

Is The Grand Mayan at Vidanta Riviera Maya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Grand Mayan at Vidanta Riviera Maya?

Valet parking is free at this property.

What time is check-in at The Grand Mayan at Vidanta Riviera Maya?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Grand Mayan at Vidanta Riviera Maya?

Checkout is at 11:00 AM.

Where is The Grand Mayan at Vidanta Riviera Maya located?

Situated in Playa del Carmen, this resort is within 2 miles (3 km) of Nicklaus Design Golf Course, Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya. Paradise Beach is 2.4 mi (3.9 km) away.

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