"My friend and I were very happy with the hotel. The receptionist was gracious enough to speak in English with us and even let us check in early so we didn't have to lug our suitcases around Seoul. The room was spectacular and the amenities were amazing. I highly recommend this hotel to anyone staying ..."
"The cleanliness of the room was terrible. We were given the wrong type of room but were unable to fix the issue due to a language barrier. We paid for an upgraded room but were given a basic room. The staff was extremely friendly but we could not communicate beyond basic greetings."