"This is a fabulous hotel to stay at. My family and I loved the experience.
Staff met us before the door and used a cart to bring our luggage inside. We were met immediately and offered comfortable seats and asked for our passports. They found our reservation and checked us in. They noticed that one of our children would be celebrating his birthday during our stay and brought him gifts of chopsticks. The service was stellar and continued at this high level throughout our stay and beyond (they...
"We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto "
"This hotel is amazing! The room was very nice, and they make a great experience for travellers in the reception area. It’s walkable distance to a lot of sightseeing areas, and otherwise had a metro station and bus stops next door that can take you anywhere. We loved our stay here and would definitely stay again! "
"This was a charming little place very close to the river, restaurants and shopping and just a short walk to the subway. Check-in was easy, staff was nice and the rooms were well-designed, cozy and clean. The price was very reasonable and we would definitely return. "
"Very convenient location. A few minutes from sanjo train station and buses. Walkable to gion and shopping. In a quiet street and they offer free drinks at the cafe throughout the day. I highly recommend."
"All was great. Clean, well-maintained, and easy to access. Great location, with Nishiki Market, countless restaurants, and grocery nearby. The only minor complaint I have is the slowness of filling the hot tub on the first day. On subsequent days it got better, however. The staff was very responsive through email.
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