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"The view from the corner room on the 7th floor of Pier 3 was absolutely superb—both the nightscape and the sunset were truly exceptional. I will definitely visit again."

"The staff were extremely hospitable and helpful. Our room had a view of the river. There was a fridge and microwave in our standard room. Clean. Nice bed. Beautiful property. Great location. Nespresso coffee maker in the room. Coffee lounge and meeting rooms on the 2nd floor. We would definitely stay here again."

"Bathroom doors do not close completely, beds were small than queen size, there is no microwave, fan in bathroom is not strong."

"Good staff clean good people"

"Room was okay but dated and needed some repairs/TLC. King bedding was ill fitted. Bathroom “barn door” needed some greasing. Was in a handicap-able room, the shower curtain could have been lower to limit was leaking outside shower stall. Staff was helpful but looked annoyed most of the time. They did help explain deposit charge process & helped me with a package drop off while staying. Lobby market food was overpriced and underwhelming. No breakfast provided but coffee/tea offering was okay...

"Terrible hotel, when I made the reservation they told me I had free breakfast but they charged me $70 extra for it, very dirty carpet, loud AC, no water in the room even though I was trying to pay so I had to go down lobby at 3am to get water, over all one of the horrible hotel I stayed 👎👎"

"This is an amazing hotel at this price. The complimentary buffet breakfast each morning is unbelievable. That alone is great, add to that great service. Gerardo at the front desk was great, got us checked in right away and always made sure to ask if there was anything we needed. The room was modern and clean. Great bathroom and very comfortable bed. I would recommend this hotel to anyone looking for a great hotel in downtown Chicago. Almost forgot to mention the perfect location!"

"the housekeeping are so sweet and nice, they deserve a rise people like them they deserve the best, Thanks for hosting us"

"We loved everything about this hotel! Easy access to everything only complain is our room didn’t have a microwave :("

"Excellent location! Great views from our room."

"El hotel está bastante feo, viejo, pero sobre todo sucio, no refleja para nada el precio vs calidad. Lo pagué por 8 noches pensando que sería un buen lugar, y desde que entré me quise salir. Como ya lo tenía pagado, me tuve que quedar toda la estancia ahí. Muy mala experiencia!"

"The room was clean and staffs were approachable. Hotel is close to nearby restaurants and shops."

"We paid for a studio city view and when we got to the hotel the placed on the 5th floor. No city view from the window. TV / remote did not work. Had to cast from my phone. When I tried showering there was only ice cold water. I called the front desk to ask if I’m doing something wrong they said they are trying to fix it. I booked this place for the convinces of getting ready for my graduation which backfired completely when we found out in the morning still no hot water. They said they would...

"very beautiful hotel, clean and organized, super sweet and helpful staff"

"It was a great stay. Staff were helpful. Wish the restaurant was open during our stay."

"Out dated. Room was not clean enough."

"i have no complaints. everytime i came back to my hotel room it was cleaned up fresh towels etc i would stay there again"

"The entrance to the building and valet parking is not well identified."