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"Love the view from the room. The room was very clean."

"on expedia the room advertised my room to have a window with sunlight. i booked had a window with some sunlight/view… there was absolutely no sunlight in the hallways and in my room the window faced other windows of the hotel and was just very DARK. air felt musty. the staff was wonderful though, especially front desk staff."

"With the amenities make sure you use them. Go to the bar before 11 or is closed use the food voucher before 10 other than that it was nicepm"

"It was great to be so close to Michigan Avenue and have walking access to many great places in Chicago. My one problem, though, was the bed. For me, it was too soft. I was able to sleep but I prefer harder bed and this was disappointment. However, the staff and cleanliness were superb."

"酒店位置非常好，服务人员态度很好。只是房间太小。"

"The air conditioner was broken so it was warm. Otherwise the room was very clean and serviceable"

"I had travel delays and a situation with my husband and my luggage and they have been very nice about it . Front desk staff is very kind and professional"

"Location is perfect. And rooftop bar & view is amazing"

"Staff is really helpful, especially Robyn at the front desk."

"Wonderful"

"Todo muy bien perfecto muy céntrico, a 3 cuadras de michigan av justo donde se encuentra Starbuks reservé para que se puedan ubicar el desayuno que se incluye está muy bien buenas opciones. El único punto malo es que no tienen microondas, se entiende en el cuarto, pero el hotel, eso nunca me había pasado"

"Best hotel i think I've ever stayed at."

"Hotel is close to everything. Room’s AC didn’t seem to be working and it was pretty warm in the room."

"The only issue with our stay was room service they can knock or call us to let us know our food was ready"

"Room was clean, staff was super friendly and helpful. Definitely going to be booking here more often for events"

"Overall comfortable stay and easy access by walk to downtown and all other places in the city."

"Clean rooms. Great staff. Good location."

"Such a lovely hotel with a beautiful, excellent staff, and lots of character!"

"We stayed Memorial Day weekend and what a fantastic trip it was! Kudos to Residence Inn for impeccable accommodations and the breakfast! Chef’s Kiss!! Mwah, mwah, MWAH!! There’s delicious hot food, waffles, oatmeal, pastries, fresh cut fruit, cereals, you name it!! I loved the spinach and cheese quiches and the southwest scrambled eggs. They also had bagel sandwiches. Starts at 7 on the weekends and 6:30 through the week and what a nice surprise to eat on the 20th floor!! Nice views and plenty...