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"The room was clean and the staff were friendly and helpful."

"The front desk managers were all excellent. The location cannot be beat as far as getting to Opry Mills mall, places to eat and getting back in the interstate. The room was clean."

"A long day on the road, a bit hangry with a late night check in and we were greeted with a smile. Our receptionist was polite, knowledgeable and professional in appearance. "

"Our stay was perfect. I will say after booking and pre-paying there are many more fees once you get on property, but other than that, very nice and in a great location downtown. "

"Yes"

"Clean room, all the staff were so kind and loving toward our dog. It was very convenient to have a coffee shop on site as well. It was also beautifully decorated for Christmas!"

"Yes"

"Yes it was, but couldn’t find toilet paper at first but we found it"

"Yes, on arriving the Desk clerk said that there was no hot water in the hotel. She gave me an upgrade and the water was hot that night and the next day on Monday they were having problems again but overall, the service was excellent."

"Hotel was great. Within walking distance to items we wanted to see, and even bus terminal to go out further. Breakfast had a great selection and food was good and fresh"

"Room was clean. Breakfast was excellent many options for breakfast much better than the continental breakfast that most hotel serves. Parking at the hotel is $40 a day. Don’t use their parking, park on Peabody Street two minutes away at the AirGarage. Use SpotHero to reserve a spot. I parked there for the eight days for $120. "

"The desk clerk that checked us in went out of her way to help us"

"Very nice very clean smells great look great "

"The room was so clean and smelled great. The bed was great. The staff were amazing. This place is a little gem. Little touches like the magnifying mirror and the night light in the bathroom! Felt so comfortable. "