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"It is our third time staying here. We see improvement every time we come to Niagara Falls. I love the convenience"

"Pool not usable. Office not staffed all day. Ice machine locked in office. Needs updated. Staff that I met were friendly and helpful."

"The staffs are respectful and friendly The room was clean and proper meets my expectations"

"The room was clean. The staff was very friendly.polite. The area was clean. They just need to update a little those rooms. The tub had a lot of holes. N overall need maintenance. For a night stayed not bad . Free parking."

"Excellent location!"

"Motel room was very clean with up-to-date modern furniture/fixtures, comfortable bed with nice soft linens. Large clean bathroom and towels. Lots of parking spots and the staff were helpful and friendly. The Motel on-premise cafe food was very good. The Kent Motel is in a good location to the historic downtown, Shaw Festival Theatre, restaurants and wineries. Couple of Suggestions: Add a coffee maker in the rooms; we could not enjoy an early morning coffee until 8:00am as that is when the...

"At first glance, the rooms appeared clean, but a closer inspection revealed stains on both the sheets and towels. I had to call the front desk to request additional towels because only one towel was provided in one room and two in the other, despite booking two rooms for a total of eight guests. No toiletries were provided, so we had to purchase our own. Internet connection is very poor, keeps on buffering. The key card in the room was not working, needs to come back to the office which is a...

"The rooms seemed clean and recently renovated especially the luxury shower head. The only issues were with the area it was a bit sketchy and moderately loud. Overall good experience with the motel relative to the price."