2/10 Terrible
Saumya
Travelled with family, Travelled with group
21 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay of my life; first they assigned us two room on different levels on different sides of the hotel even when we asked for the adjacent rooms or rooms on the same floor; the room I Was assigned was filthy, had used socks on the floor, no hot water in the room, room was smelling like smoke and it was not at all upto the standards to even breath for any human being. Other room I was assigned, doesn’t have any working locks from inside. When we asked for a change of rooms, reception guy stated they don’t have any rooms left and every guest has checked in already and now they can’t move anybody (even when there were two guests were waiting right behind us for checking in, so he was lying on our faces, because if you don’t have rooms then how could you give rooms to other guests? Later we saw the same guests have been accommodated even when they didn’t have rooms left, atleast lie with smartness) Then we struggled with rooms for sometime to manage it there, when we couldn’t , we decided to leave the rooms and went to reception, then this lady gave me another room on the 2nd level, that also doesn’t have any hot water running. And in midnight we figured out some bedbugs crawling on the bed,we were awake; after cleaning the sheet,we slept for sometime,in morning after 2-3 hours me and my friend get worse bites reaction on our bodies, all over the hand, back, stomach and legs, it’s been 2 days But I still have those hives from the bedbug bites,good luck if you still stay here
Saumya
Stayed 1 night in May 2024