Front desk staff is very welcoming & helpful. Property is being renovated; the lobby looks great! Our room has been updated & is nicely furnished w/ new blackout curtains, nice bedding, etc. Would definitely stay here again!
The manger Daniel was very kind and helpful. Even though the hotel is under renovations its atmosphere was still very welcoming. Our room was lovely. No complaints.
I spent one night & would certainly book here again for whenever I'm in New York. The hotel is currently undergoing renovations but that didn't take away from the great ambience, and exceptional customer service from front desk. The hotel is very clean & I had no complaints about my room. I actually had a good night's rest. Would certainly book here again in the near future.
This airport hotel was a pleasant surprise. They are renovating the rooms and I had a room where they had renovated the bedroom but not yet the bathroom but it was clean and tidy. Bed was comfortable. Bathroom although older was super clean. Check in staff at 11.00 were very nice and helpful despite the late hour and check out was very friendly.
เข้าพัก 1 คืน, กันยายน 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Doug
1 ก.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Showed airport shuttle and free breakfast on the listing which is why I booked there! Neither one was there! Also no ice in the whole hotel. I bought a bag and the staff brought me a fridge to keep it cold.
Smell of paint from renovations in room on 5th floor. Parking lot full, but ample street parking on a Saturday night. Noisy air conditioning. Polyester bedding, but comfortable pillows. No hot water in the shower. Sad property in all respects.
Terrible!! You will regret it!
During check inn, Front desk guy(phelem I believe) confirms a checkout at 1 PM. In the morning, the front desk person calls at 11:10 that I have to get out in 40 mins or they will charge for next day!
Literally in a threatening tone!
No refrigerator in the king size room. Ceilings are very low. The water in the shower was terrible! Once you turn on the shower the water waa ice cold for about 5 minutes. After the water started to get hot, there was no way to change it back to cold no katter how many times you turn the knob. We had to take a scorching hot shower which is very dangerous!
The room was clean and tidy but the A/C made soo much noise like there were two pipes colliding with each other plus when I got up and I had to be at the airport by 9:50am there was no hot water so took a cold shower. When told the front desk while checking out she was least bothered and told me that “ you should have called the us and we would have sent the facility engineer” No Acknowledgment or sympathy but she was really rude I was in a hurry and didn’t care all she would have said I’m sorry and we will make sure it is fixed. So in another words not the hotel you wanna stay. The only good thing was when I checked in the front desk manager and the the lady I guess who was the security were really nice and they let my car parked in front of the entrance door.
เข้าพัก 1 คืน, กันยายน 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Alexsandra
7 ต.ค. 2022
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Honestly save your money. I checked in at about 2:45 thank god someone was at the front desk and I had to leave so I told them to hold the key for my 2nd party. Why did my friend have to wait over 45 mins for a key cause no one decided to be at the front desk and we both tried calling over and over and yet no one would pick up. Then he finally gets the keys only to find the door was never fully closed. Mind you I never went to the room after checking in then we tried to take in the shower in the afternoon and in the morning both times I kid you not we had the water running for over 25 mins and NO HOT WATER we were bond to be late for our flight we just took a shower in the cold water. Then so many signs they have everywhere about no smoking but here you have an employee smoking right outside my room door. Then correct me if I’m wrong but it says they have parking but it’s parking in the streets where good luck if you find some where you don’t have to move your car cause of street cleaning. I swear NEVER AGAIN $230 for one night gone!