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"10starz"

"Loved it "

"If you are looking for a old world Puerto Rico experience with beautiful architecture, art, decor, and peaceful greenery all around, this is the place. One of the perks is the beach being right down the street! I loved that Everything was in walking distance( super-market, restaurants, etc) My stay at Acacia is always always peaceful, this stay was great, for I had the queen ocean view s"

"We had a really great stay overall. The hotel itself was spacious, clean, and very relaxing.. exactly what we were hoping for on this trip. A special shoutout to Carlos at the front desk, who was incredibly patient and helpful throughout our stay. He really made us feel welcome from the moment we arrived. There were, however, a couple of issues that impacted our experience. One day, we left the “Do Not Disturb” sign on our door when we went out, but housekeeping still entered the room. While we...

"I would never stay here again"

"Clean and great service!"

"Great !"

"Clean rooms, convenient location in the heart of Old San Juan staff was very professional and very pleasant. Very cozy hotel they had a minibar at reasonable prices great for spending overnight for cruise travelers, backpack travelers and all audiences. "

"Room was clean, bed was comfortable, balcony was wonderful. Would definitely stay again."

"Todo muy bien "

"Very good "

"Everything was top tier I most definitely would be revisiting!"

"Breakfast was good but needs to offer a better option for vegetarians "

"Average "

"Just meh. There were way more things wrong than right with this hotel. Almost all the staff were rude with customer service absolutely not a priority, inuding the male server at breakfast who was visibly angry because people arrived. I saw several people give up and leave rather than continue to wait for an hour for food or attention from waitstaff. I specifically asked if there were any umbrellas for the pool area because there was only 1 being used by someone else. Although I was promised by 2...

"Rooms are ok could use freshners"

"It was all good until we got into the room, bathroom was so small."

"Very nice hotel. Very attentive!"

"Nice location,"