6/10 พอใช้
chris
เดินทางกับคู่รัก
26 พ.ย. 2025
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
We arrived early and were offered a pool view villa for 100 per night plus tax and fees. We decided to go for the upgrade. Ourdates were 17- 21 of Nov and the room was already $1,541 for the original room which had a supposedly ocean view. The villa was tucked as far away from the pool as you could get on the property with no view whatsoever other than the back of a supply building that had bushes surrounding it to hide the fact that it was there. The nightstand in the room had previously been smashed and glued / repaired back together on one side of the bed. The TV remote worked occasionally. We attempted to call the front desk, maid, and the concierge desk multiple times and got no answer. It just kept ringing and eventually would cut off. The area around the tv and the tv itself was quite dusty so we used a towel to clean it off and eventually that seemed to solve the remote control issue if you aimed it from one side of the bed at an angle. We went to the front desk and I mentioned the non view and it was just shrugged off. They were booked up and we were lucky to get the upgrade offer was what was said. Our housekeeping staff was very good. If we caught them in the hall they would get us more sugar or towels etc. the landscaping staff was friendly too. The main staff in the hotel public areas were not friendly and almost annoyed you were there. Concierge seemed annoyed we needed anything. Better hotels around the area. Little dining options on property.
chris
เข้าพัก 4 คืน, พฤศจิกายน 2025
