Fairmont El San Juan Hotel

5.0 star property
Guests can rejuvenate with yoga classes, concerts, and live shows while savoring Caribbean cuisine at one of six restaurants in lush surroundings

Choose dates to view prices

Travelers find a white sand beach with sun loungers at Fairmont El San Juan Hotel. They can soak up the sun or enjoy spa treatments like facials and manicures/pedicures. Six on-site restaurants serve breakfast and Caribbean cuisine to satisfy every palate.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ąøæ12,056
ąøæ17,008 total
includes taxes & fees
1 Jun - 2 Jun

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 111 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 41.74 for adults and from USD 20.33 for children
  • Secured self-parking fee: USD 27.85 per day (in/out privileges)
  • Valet parking fee: USD 33.45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fairmont El San Juan Hotel have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at Fairmont El San Juan Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Hotel on 1 Jun 2026 start from ąøæ12,056, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont El San Juan Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Fairmont El San Juan Hotel?

Self-parking is available for USD 27.85 per day. Valet parking is available for USD 33.45 per day.

What time is check-in at Fairmont El San Juan Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont El San Juan Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont El San Juan Hotel located?

Located in Isla Verde, this beachfront resort is in the city centre and within 6 mi (10 km) of The Mall of San Juan, Museo de Arte de Puerto Rico and Plaza las Americas. Puerto Rico Convention Center and Castillo San Felipe del Morro are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1283 out of 2080 reviews
Rating 8 - Good. 340 out of 2080 reviews
Rating 6 - Okay. 225 out of 2080 reviews
Rating 4 - Poor. 116 out of 2080 reviews
Rating 2 - Terrible. 116 out of 2080 reviews

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly knowledgeable of the property & rooms were very clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the staff extremely friendly and helpful
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Dominika Olga

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and top notch service!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
The ocean was visible from our room, property was beautiful, and staff was extra helpful. Had lunch at the Banyan Tree Grill. Great food and views. However, the service was slow and inconsistent.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nannette Marie

Liked: Cleanliness
El San Juan is a classic close to airport and with good pools and beach. Property is a little worse for wear and incessant bass music unwelcome. Should have a quiet adult pool. Service is slow at best.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Elcio

Disliked: Cleanliness, staff & service, property conditions & facilities
Limited staff to keep hotel halls and bathrooms clean. Limited wait staff on beach caused delays in ordering food.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Excellent staff that made the visit exceptional
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
We stayed in an ocean view villa and it was amazing. Easy access to the beach, which has lounge chairs and umbrellas. The property is beautiful. Staff is friendly and helpful. We’ll be back!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

James K

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, especially the staff, pool and beach areas. The club crowd comes by in the early morning hours but that was fine. we will be back.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Charles

Bad smells , no umbrella with heavy rain. You have to walk outside in the rain. Restaurant ( Meat Market) was good. Had Starbucks.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cristiano

Excellent staff. Pool and beach access was terrific.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Pretty beach. Comfy amenities. We loved service on beach and the outdoor bistro for dinner.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay and will book again to spend more time in the next stay. Great location and great beach access along with pools, gym and bilingual staff.
View of hotel from beaxh
A fountain by one of the pools
Banyan tree in courtyard
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service
Restaurants, pool were very relaxing
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here. The pool deck is awesome, the room was nice and clean, and the staff was helpful and friendly. We will be staying here again!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean property, great restaurants on site and fun entertainment daily! The beds are extremely comfortable, the pool and beach areas were very clean and welcoming.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Wesley N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff- Rooms are very clean and comfortable.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfy
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach front property.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kim Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, Pool area was Great!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The staff, especially Luis at The Lobby Bar, were pleasant and attentive. The servers on the beach seemed attentive to some and not to others. The food was delicious and the pools and beach phenomenal.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Raven Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
FELL IN LOVE! Will be going back. Hotel property, pools, staff, and food is amazing. Truly can't go wrong when you book here.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
The amenities was awesome. The resort was beautiful. It have a night club , food restaurant & casino inside this resort.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Alina

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was built in 1958 and that’s how it felt, old dated, and beat up. The grounds were just okay. The pool area ok - nothing spectacular or special about the property really. The breakfast food at CaƱa was nice the lunch at the pool area below average. We paid $1,000 / night for ocean view room which was large but just sooo dated. The best part of the property was the gym which felt nice with good equipment but crowded most of the day. Overall, the feeling was that we totally overpaid for what we’ve received. Definitely not coming back.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Susan

room not good not what i paid for and shower broken light plugs didn’t work by tv but staff was great
Stayed 4 nights in Feb 2026