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"Room was very clean and very well stopped. All the staff that we ran into were extremely helpful. The grounds are absolutely beautiful and well-maintained. We enjoy the lazy river and the pool. And of course, those nice warm cookies when you arrive. We will definitely stay here again!"

"Very family oriented! Kids loved it"

"Updated and clean rooms. Very friendly staff and very helpful if I had a question. The pool area was clean and well maintained inside and out. Would definitely go there again!!!"

"When having this listing on Expedia, it should clearly say that waterpark is not included with the resort. It’s very misleading. So you make reservations because you want to take your kids to a waterpark and turn around and have to spend additional money for waterpark tickets."

"Nice location. Beautiful views. Excellent customer service. Rooms need updated"

"We stayed in the second building across the street from the main building. There was a shuttle service to take your group between both locations. There was ample parking spaces.with the second location having a parking garage."

"the pools were nice and our kids all had a great time. we had 9 travelors and everyone enjoyed the stay. there were no complaints which says a lot when you have so many with you"

"Perfect location for an event downtown. Staff was helpful and accommodating. Breakfast buffet was nice."

"Everything from arriving to not wanting to leave if that explains it. Family trip was very well enjoyed at this hotel. The kids loved the pool. Food was no issue lots of options around. Lots of stuff keep the family attractions not far from the hotel. And you get free and discounts just for staying there. Staff was one call away everytime. Cleaners was on every floor all day even around the pool area. The smell at in the room and hotel was refreshing. Breakfast was lots of options and hot fresh...

"There was chemical cleaning agent smell in the room like trying to cover up smoking. Otherwise, this was a good value for the location."

"Me gustó todo la limpieza, las atenciones, el servicio a las habitaciones, las atenciones del personal de los salvavidas , muy profesionales, la atención, y la comida, en los distintos tipos de restaurantes, el profesionalismo, de los trabajadores de frondes , la limpieza del hotel, el cuidado de los jardines, los tragos muy bien servido, un servicio incomparable"

"Breakfast and bar"

"Great place to stay walk to everything 1 block off from main strip free breakfast was good"

"We booked a 2 double bed room and got bunk beds. first room was not cleaned yet. Reading light for top bunk was connected to overhead lights. On off switch was by the entrance door."

"Such a good stay! Staff was friendly and helpful. Lots to do within walking distance! Two inside pools. & breakfast was pretty yummy!"

"Great hotel. We stayed one night and staff was friendly and they offered a nice breakfast."

"Everything was amazing!! Clean room and property. Location can’t be beat. We try to stay here every time we visit Pigeon Forge."

"This was the COOLEST place! Super clean. Everybody was super friendly. It is so centrally located you can walk anywhere in downtown Nashville. From here on out anytime I stay in Nashville this is where I will stay"

"Great property. Will stay again. The breakfast and dinner provided were amazing for our family. The pool was also amazing and half outside which the kids loved. Coffe/drinks free. Used the gym and was pleasantly surprised they had more items than most hotel gyms. 5 mon walk to Broadway!!"

"The staff was great, restaurant was closed so we had to leave to eat, and I found a live cockroach in my room. It crawled into my bag."