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"We loved this place! Great views, pickle ball court, room was very clean and comfortable."

"I liked the vintage charm of this place. It reminded me of childhood vacations. Mot the fanciest place, but just what I was looking for."

"We had a wonderful time in Townsend and the hotel was great! Our room was clean and smelled great. The hotel in general was well maintained. The staff were great and very helpful! We hope to see you again for the 2027 Smoky Mountain Scottish Festival and Games!"

"We had a positive experience at this hotel and would definitely stay there again if ever in the area. The room was clean and spacious; the beds were very comfortable, breakfast was great (eggs, sausage), the staff was accommodating and friendly, parking was available right outside our door. The only issues we had were: ** The toilet in the room had to be flushed multiple times to clear it which was an issue ** and the lighting in the room seemed a little dim. Wish that breakfast would...

"Parking was great, had teh essentials in the room to be comfortable"

"Clean, comfortable room. Nice bathroom. Balcony with two chairs. Two pools but we did not use them. Breakfast was good enough. Not hot foods but waffle maker and cereals and pastries, etc. Very affordable rates. No telephone in rooms? TV didn't work well and confusing to operate. Bath/shower could use safety bars."

"outstanding quiet woods setting. very nice public sitting area. everything wonderful, way past expectations"

"Wonderful experience!! Great property, our cabin was so awesome! The Bistro was fabulous!!"

"We were surprised that for a very high property fee. There was no ice no ice trays no coffee no amenities on the property at all. Also, GPS does not get you to the property. We had to download an app on our phone and in just reading the description of the property were able to get directions, however those were even wrong as it said to turn it to Phillips 66 gas station and it has been a gas station since 2018 "

"No problems."

"The room was very clean and comfortable. We were only there for one night but enjoyed it a lot and loved the complimentary snacks and toilet trees!!"

"Room had odor, just wasn’t bad enough to move rooms. The AC also slightly louder than preferred. Conveniently located to airport. Nice shuttle service. Give it average rating."

"If you read all the reviews, they’re all true and vary depending on the room you stayed in, your priorities and perception. If your check-in isn’t smooth, don’t expect any special treatment. It’s not their problem, only yours. I agree a rug where a dining table is, is not ideal. The shower with barely a lip and water gets all over the floor and then you’re using up towels just to soak up the water is not ideal. Fruit flies from I don’t know where should be figured out. Bunk beds by the entrance...

"after 5pm to 7pm they have three free cocktails per person, and the snack is great."

"The staff was very friendly and the rooms were very clean. The view of the mountains was beautiful."