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"We couldn’t try the breakfast because it was fully booked. The hotel has self-service laundry facilities available. The staffs are helpful and polite."

"It’s even better than you expect. We had a clear day and I sat in awe of Fuji in the most immaculate room I’ve ever stayed in. Everything was impeccable. Everything."

"Amazing place with out of this world amenities and the friendliest staff. Really enjoyed this onsen experience and would recommend it to anyone."

"Amazing Onsen and theme park"

"I loved this hotel. It has a shuttle from the Kawaguchicko Station. It was so convenient the restaurants and not far from the lake. The staff was helpful and the breakfast was delicious!"

"Every thing was ok"

"Breakfast was delicious!!! Staff made phone calls to make pick up / bus arrangements Views from the onsen or public spa (sauna or natural pools) are insane, loved the experience. It is far away from the city part but there is shuttle to pick you up from MT Fuji bus stop to the hotel (just need a phone call) Taxis are rip off there, be mindful"

"The hotel was a bit difficult to find and access at first, but once inside, it was very clean, spacious, and located in a nice area. The bed was comfortable, the staff were friendly, and breakfast was on point. However, the outdoor onsen didn’t appear very clean, so I didn’t use it. The biggest disappointment was the view of Mount Fuji. I booked this hotel expecting an unobstructed view based on the photos, but the view was restricted and not as advertised. Overall, it’s a decent and very clean hotel with great staff, but the lack of the promised Mount Fuji view was a letdown."

"It was roomy, but be mindful of restrictive shower hours. Also have to check-in before 10pm."