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"I wish I knew about the service charge to use credit card to pay 2% i would have had cash instead of a 38.00 extra charge to use card .reception clerks definitely not the friendliness but cleaning crew were very friendly"

"Room was clean. Property very well kept"

"The property being fairly new was in good condition. The staff were friendly and prompt. The room was clean, large and fresh. Will be staying again!"

"Even though there was a restaurant. It was only open in the morning 7-11 and then it was closed till 5pm. I had to walk to get lunch and the places were a good distance. There were no shops to buy food items. To get cream I had to go to the restaurant so to have coffee in my room meant a trip to the restaurant. Thankfully they were kind enough to give me extra creamers."

"Breakfast was great"

"Surprisingly good food for the price overall"

"Anywhere we go we choose to stay at Tru’s. Always always so clean makes me comfortable to stay and main reason I choose to come back showers always spotless. Also every location I have been to across the US and Canada the staff are extremely friendly and welcoming.. like they genuinely like their job I always walk away thinking like wow they were super nice. Such a good experience every single time. Love love love. Book it"

"Room was clean , staff courteous"

"Amazing stay! Room was very clean, and the bed was very comfortable. Would definitely stay, again!"

"I don’t have any complaints everything works well 😉 . I recommend this hotel 💯 %"

"This was the absolute worst hotel I have ever stayed in. Two nights for what it cost me, isn’t worth it. The AC didn’t ever work, the parkade door is not secured like someone can pull it hard to get in without a key, the floor is split and the shower is not clean. The security is also terrible, I have never seen so many vehicles with steering wheel cubs, wheel lucks and hearing someone had their vehicle stolen from the parking structure. Best Western has lost my trust going forward, and I will...

"Notre chambre n'a pas été faite durant notre séjour. Aucune carte à mettre sur la poignée pour avoir ce service n'était présente dans la chambre. Donc, décevant pour ce point."

"Need to have better drainage in the shower and toilet plugger but overall amazing staff very friendly and clean room!"

"Front lobby staff were excellent and very helpful on check-in, but had a rude experience with one front desk staff when asking for a late check-out, think the name was Karen and maybe a manager, who was very rude. She basically said "late check-out you pay" but when I went to the lobby to ask a young staff, she said "no problem take your time". We only checked-out late by about 15 minutes! Otherwise the stay was comfortable, the room was big and quiet, the heating system worked well as did the...

"Clean room, courteous staff and walkable distance to good restaurants"

"The staff is always polite and helpful, the rooms always clean and cozy"

"It's okay."

"Clean and newly done. Decent continental breakfast."