"I had a wonderful experience at Sheraton Four Points. The service was excellent — the staff were professional, attentive, and always ready to help with a smile. The atmosphere was welcoming, and everything was handled with care to ensure a comfortable stay. Highly recommend for anyone looking for top-quality service and hospitality!"
"We had an excellent stay. The personnel was so kind and welcoming and did everything they could to make sure our stay was the best experience. I highly recommend! "
"This was one of the worst stays we’ve ever had. The listing was completely misleading. We booked the property for six nights believing we were renting a full house, based on the photos and description provided. However, upon arrival, we were shocked to discover that we had been placed in a basement unit, which was never disclosed prior to booking.
This was not just inconvenient — it was a serious issue. My mother has a leg injury and cannot safely use stairs, and there was no mention in the...
"Front lobby staff were excellent and very helpful on check-in, but had a rude experience with one front desk staff when asking for a late check-out, think the name was Karen and maybe a manager, who was very rude. She basically said "late check-out you pay" but when I went to the lobby to ask a young staff, she said "no problem take your time". We only checked-out late by about 15 minutes!
Otherwise the stay was comfortable, the room was big and quiet, the heating system worked well as did the WiFi. Parking was free, near a gas station and just off the highway so it was a good location for our transit stop in an 8 hour drive in the winter."
