"Wonderful, quaint family owned hotel. Everything you need with the kindest staff. We checked in late night- be sure to mention it to the staff and they helped us with so many details in our short stay.
Our only hesitation was a concern that after reading some reviews the hotel might be further from the main downtown area in Zermatt- psssh, perfect location just a short walk (and thats from a suburbanite american) from everything. Plus, gorgeous views right from our room. The pictures are...
"Great view of the Matterhorn from large, comfortabe room. Very nice, modern amenities. Memorable skylight of nearby mountains. Helpful staff with good advice. Very good breakfast offerings and service. We have stayed at many special hotels around the world. This one rates highly overall and for value."
"We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!
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"Really enjoyed our stay. The staff were very kind and hospitable. Rooms and common area, including outside garden, were lovely. Breakfast excellent too! Highly recommend!"