Nestled in the floor of a valley with breathtaking mountain views, this renowned establishment offers a serene and cosy atmosphere. Enjoy exceptional service, a beautiful pool, and convenient ski facilities for an unforgettable stay.
Located in Zermatt City Centre, a neighbourhood in Zermatt, Mont Cervin Palace is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and ice skating. Visit our Zermatt travel guide
Bahnhofstrasse 31, Zermatt, VS, 3920
What's nearby
Zermatt-Matterhorn Ski Paradise
1 min walk - 0.0 km
Furi Ski Area
2 min walk - 0.2 km
Matterhorn Museum
2 min walk - 0.2 km
St. Mauritius Church
5 min walk - 0.4 km
Zermatt Visitor Center
5 min walk - 0.4 km
Getting around
Zermatt Gornergratbahn Station
4 min walk
Geneva International Airport (GVA)
162 min drive
Restaurants
Elsie Bar
3 min walk
McDonald's
2 min walk
Hotel Post Zermatt
1 min walk
Brown Cow Pub
1 min walk
Stefanie's Creperie
1 min walk
About this property
Mont Cervin Palace
Luxury family-friendly hotel in the mountains
A short walk from Zermatt-Matterhorn Ski Paradise, Mont Cervin Palace provides free full breakfast, a terrace and shopping on-site. Treat yourself to a hot stone massage, reflexology or a body wrap at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool and an indoor pool, along with sunloungers
Free train station pick-up, supervised childcare (surcharge) and a 24-hour front desk
A TV in reception, coffee/tea in reception and helicopter/aeroplane tours
A front desk safe, wedding services and a computer station
Guest reviews give top marks for the helpful staff
Room features
All 150 rooms have comforts such as 24-hour room service and bathrobes, as well as perks such as free WiFi and safes.
Other amenities include:
Bathrooms with baths or showers and children's dressing gowns
TVs with cable channels
Heating, daily housekeeping and desks
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 7:30 AM to 8:00 PM.
The swimming pool is closed seasonally each year from September 20 until December 10.
Is Mont Cervin Palace pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of CHF 40.00 per pet, per day. Service animals are exempt from fees.
What time is check-in at Mont Cervin Palace?
Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Mont Cervin Palace?
Checkout is at noon.
Does Mont Cervin Palace provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Mont Cervin Palace located?
This family-friendly Zermatt hotel is located in the mountains, steps away from Zermatt-Matterhorn Ski Paradise, Matterhorn Museum and St. Mauritius Church. Tour Monte Rosa and Furi Ski Area are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mont Cervin Palace Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything about the hotel & the fantastic staff that work there was exceptional. We had 11 days at the Mont Cervin Palace for our honeymoon and the staff could not do enough for us. From the moment we arrived until the day we left everything was perfect.
From Pedro in the boot room,staff in the bar & restaurants….it was all perfect.
Can’t wait to return.
Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice.
I recently had the pleasure of visiting Mont Cervin, and I must say, everything about the experience was excellent and truly exceeded my expectations. From the moment I arrived, the atmosphere was welcoming, and the staff were incredibly attentive and friendly.
The accommodations were beautifully designed and comfortable, providing a perfect retreat after a long day of exploring. The dining options were diverse and delicious, with each meal being a delightful treat for the palate.
What really stood out to me, though, was the stunning scenery and the array of activities available. Whether it was hiking or simply relaxing and enjoying the view, there was something for everyone.
Overall, my time at Mont Cervin was exceptional, and I would highly recommend it to anyone seeking a memorable getaway. It exceeded all my expectations and left me with wonderful memories.
We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat
This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful
Spa is brilliant and the water is nice and warm
Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!
Stayed 4 nights in Jun 2025
Verified review
10/10 Excellent
Manav
13 Sep 2024
Liked: Cleanliness, staff & service, amenities
Great hospitality by the staff specially Verissimo, Sandro and Louis.
Part of Property is old but hospitality by these individuals made it worth staying there.
One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!