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Silvana Mountain Hotel

Property class: 3.5

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Silvana Mountain Hotel provides a peaceful mountain retreat where guests can enjoy rock climbing, snowshoeing, or mountain biking adventures. The property's spa offers rejuvenating massages, while Restaurant Gitz-Gadi serves meals in a scenic outdoor setting.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Mountain view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room East with balcony

Double Room East with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room East with balcony

  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Mountain Lodge, Annex

Junior Suite Mountain Lodge, Annex | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite Mountain Lodge, Annex

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Single Room West with balcony

Single Room West with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room West with balcony

  • Mountain view
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room West with balcony

Double Room West with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room West with balcony

  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room Mountain Lodge, Annex

Single Room Mountain Lodge, Annex | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room Mountain Lodge, Annex

  • Mountain view
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Doppelzimmer Mountain Lodge, Annex

Doppelzimmer Mountain Lodge, Annex | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Doppelzimmer Mountain Lodge, Annex

  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Balcony

Triple Room, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room, Balcony

  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room with balcony

Family Room with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room with balcony

  • Mountain view
  • 24 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite West

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite West

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite West with balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite West with balcony

  • Mountain view
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi
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About the area

Located in Zermatt, Silvana Mountain Hotel is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Spend some time exploring the area's activities, including hiking/biking trails, skiing lessons and skiing. Visit our Zermatt travel guide
Map
Furi 265, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • Zermatt - Furi
    Zermatt - Furi
    1 min walk - 0.0 km
  • Furi Ski Area
    Furi Ski Area
    1 min walk - 0.0 km
  • Cervino - Sci Estivo
    Cervino - Sci Estivo
    1 min walk - 0.0 km
  • Furi - Riffelberg
    Furi - Riffelberg
    1 min walk - 0.0 km

Getting around

  • Gornergrat Station
    23 min drive

Restaurants

  • Hennu Stall
    19 min walk
  • Whymper-Stube
  • Restaurant du Pont
  • Old Zermatt
  • Restaurant Klein Matterhorn
    7 min drive

About this property

Silvana Mountain Hotel

Hotel near Zermatt-Matterhorn Ski Paradise
A terrace, a garden and a playground are just a few of the amenities provided at Silvana Mountain Hotel. Active travellers can enjoy mountain biking, snowshoeing and rock climbing at this hotel. Treat yourself to a massage at the on-site spa. The on-site restaurant, Restaurant Gitz-Gadi, offers lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
Other perks at this hotel include:
  • An indoor pool
  • A front desk safe, a lift and smoke-free property
  • Free newspapers, luggage storage and 1 meeting room
  • Tour/ticket information
Room features
All guest rooms at Silvana Mountain Hotel boast comforts, such as heated floors and laptop-friendly workspaces, as well as thoughtful touches, such as separate sitting areas and bathrobes.
More conveniences in all rooms include:
  • Heated floors, rainfall showers and baths or showers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/cupboards, balconies and heated floors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Gitz-Gadi

Things to do

  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Playground
  • Rock climbing
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 5 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October, November and May.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Silvana
Hotel Silvana Zermatt
Silvana Zermatt
Silvana Hotel Zermatt
Silvana Mountain Hotel Zermatt
Silvana Mountain Zermatt
Silvana Mountain
Silvana Mountain Hotel Hotel
Silvana Mountain Hotel Zermatt
Silvana Mountain Hotel Hotel Zermatt

Frequently asked questions

Does Silvana Mountain Hotel have a pool?

Yes, this property has an indoor pool.

Is Silvana Mountain Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Silvana Mountain Hotel?

This hotel doesn't offer parking.

What time is check-in at Silvana Mountain Hotel?

Check-in start time: noon; check-in end time: 5 PM. Late check-in is available during limited hours.

What time is check-out at Silvana Mountain Hotel?

Checkout is at 11:00 AM.

Where is Silvana Mountain Hotel located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 5-minute walk of Matterhorn Express II Cable Car, Riffelberg Express Gondola and Furi - Trockener Steg Cable Car. Zermatt-Matterhorn Ski Paradise is steps away.

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Reviews

Silvana Mountain Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

7.4

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 34 reviews
Rating 8 - Good. 3 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

Verified

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely family-run hotel. It was the best hotel stay we ever had. It was so neat to stay up on the mountain above town. The staff and family were so nice and the food was excellent. The room we had was great with a loft for our teenage daughter. The sauna area was great also. Definitely planning to stay here on our next trip to Switzerland!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful modern hotel. The room was great, great views. Friendly staff. An awesome wellness area. Great dinners and the breakfast was amazing. They will pick you up and take you to the train station for a fee. Easy to get there by taking the gondola to Furi and then a 5 minute walk to the hotel. Would love to go again!!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very scenic location on a mountain above Zermatt. Transportation was easy with the cable car stop only a five minute walk to the hotel. The rooms are comfortable and spacious. We especially enjoyed the buffet breakfast and the dinner menu options. The family staff were so welcoming and accommodating. My wife has a mobile scooter and they drove us up the mountain after we arrived at the train station in Zermatt and they helped us to the cable car when the road back to Zermatt was closed for the morning. Friendly in every way.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really lovely! The staff do a wonderful job making their guests feel welcome. The breakfast was phenomenal as well as the spa area. The only downside to the hotel is the location if you wish to explore the town in the evening during the summer. It is walkable and manageable at night as they provide flashlights, however coming back later on uphill wouldn’t be ideal. The taxi ended up costing 100 chf in the evening hours. For that reason, I wish the spa would have been open later to have something to do at the hotel. May be something to consider if you are young and want to explore the bars/ restaurants later. This would be a great stay for a family as they have a little playground as well. Otherwise wonderful stay and very kind staff.
Verified

10/10 Excellent

Damian

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Everything in this place is perfect. Location, vibe, customer service, cleanliness The staff is so kind. Dinner time is like going back to Grandma's house for holidays.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was away from the main part of town but amazing. The restaurant was fantastic and the room while small was perfect.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

LYNDSEY

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay at Silvana. The owners are amazing and very welcoming. Will only stay here in Zermatt.
Verified

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, very friendly and helpful staff. Great view on the mountain and town of Zermatt from the room’s balcony. We had a delicious dinner in a beautifully decorated restaurant
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Jaweria

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in Furi near Zermatt. The staff is very very nice and helpful. The rooms are super clean. The views are breathtaking. Will definitely recommend and stay again in the future.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice small ski-in and out hotel in Fury (Zermat). Its difficult to fault this wonderful family hotel. Pretty swiss decor, cood condition, very friendly and helpful staff, good food, good location for skiing in Zermat area (with conveninet connection to Italy). The only potential issue is that its 3.5km from the Zermat village (so if you want to go there then spare 80 euros each way or 45 min walk up/down) Overall very pleased. Ruben
Verified

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Experience All-Around

Hotel Silvana was something out of a dream, from the moment I booked through the moment I walked out the door. I couldn't have chosen a better place to stay during my 4-night trip to Zermatt in September 2022. Upon booking, staff is communicative and they're immediately helpful by informing you about cable car schedules up to the hotel and other transportation options. My flight was delayed by 6.5hrs so I missed the last cable car of the day; however, Martin was great with late-night communications and kindly scheduled an electric taxi to meet me at the train station (it does cost 80CHF, though!). Upon arrival, Tatiana put together a platter of meats and cheeses, a salad, breads with butter, and a glass of whiskey to help settle in. That food, the breakfasts, and the in-house dinners were each fantastic. Breakfast is included in your stay, but the four-course dinners cost 40CHF per night and are WELL WORTH IT. So delicious and it was great chatting with fellow guests! The room was exceptional as well. Extremely clean and well-appointed, very functional, quiet despite neighbors close by, beautiful views, and cleaning staff did a good job too. WiFi was surprisingly speedy. They even brought my roller bag down to the train station so I could explore town on my final morning. I cannot recommend this family-run hotel enough. They go above and beyond for their guests. Thank you for an amazing stay! <3 P.S. One major caveat, you're at the mercy of the cable car schedules here!
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Reto

Liked: Cleanliness, staff & service, property conditions & facilities
War alles tiptop
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Seraina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles war Top

Es war ein Wunderbarer Aufenthalt. Wir haben noch ein Upgrade erhalten. Wir reisen erst später an und das Hotel holte uns am Bahnhof in Zermatt ab für CHF 20.00 da die Gondel nicht mehr fuhr. Da wir so spät anreisten haben Sie uns von sich aus einen Tisch reserviert im Restaurant (nur Frühstück gebucht). Dies war sehr zuvorkommend. Das Essen war spitze und auch das Frühstück. Die Mitarbieter sehr aufgestellt und zuvorkommen. Ich würde das Hotel jedem weiterempfehlen.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, well thought out rooms Charming decor Beautiful spa Wonderful on site restaurant Courteous, professional, accomodating staff - service was beyond excellent. If you're coming to the Zermatt area, this is the only place you should ever stay
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovely hotel. A beautiful clean little boutique hotel that is a very authentic Swiss mountain lodge with a lot of attention to details visible in every aspect of the property. That care combined with the friendliness of the owner and the staff created a very comfortable atmosphere that we really enjoyed. The location outside of the hustle and bustle of Zermatt is idyllic and beautiful and the integrated restaurant served delicious authentic Swiss food. Will for sure come back
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Wellnessbereich und Stylevolle Einrichtung. Sehr freundlicher Empfang und aufmerksames Personal. Schöner ruhiger Ort, perfekt um abzuschalten
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una vista impresionante, nos impresionó mucho. Todo desde el desayuno excelente, la amabilidad de la familia Binner siempre atenta y en procura de ayudar en todo. Altamente recomendado.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service Early check in is possible if the room is ready
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dany and the Hotel Silvana team, 24 hours a day!!

Due to avalanche risks Zermatt was cut off from the outside world so our stay was extended from 3 to 5 nights. Everything was done to make sure our stay was as comfortable as possible despite the extreme conditions outside. Thanks to the whole Hotel Silvana team, we had a great time!
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un rêve éveillé...

Hotel aussi charmant que typique, accueil très agréable et chaleureux. petit déjeuner très bien garni avec du bon fromage suisse!!! service aux petits soins, dîner au top. Le personnel nous donne plein d'infos sur les activités à faire et pleins de bons conseils. La piscine est aussi belle que zen et on se sent comme chez soi dans ce merveilleux petit chalet.
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Barthold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski + Wellness + lecker Essen an einem Ort!

Wir waren zum Ski-Fahren, Essen und Whiskey trinken in Zermatt im Silvana. All diese Dinge konnte man dort wunderbar machen. Essen TOP, Service/Personal TOP, man kann von der Ski Piste direkt an das Hotel heranfahren und am Ende eines Ski Tages konnten wir uns im Wellnessbereich liegend einen Whiskey gönnen und entspannen! Das perfekte Ski Wochenende! Mit Arni's Worten: "Ich komme wieder!"
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach die Seele baumeln lassen!

Sehr nettes Personal , Ruhe total und doch sehr nah an allem.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection in the alps

Hotel Silvana is perfect - the owners and staff are wonderful, helpful and caring. The hotel is clean, modern and surprisingly full of amenities. The food in the restaurant was fantastic and in a perfect setting.
Verified

6/10 Okay

Gregoire

Liked: Cleanliness, staff & service

Accès cher et compliquer

Zermatt n'est pas simple d'accès, furi encore moins... Tout d'abords à notre grande surprise Zermatt n'est pas accessible en voiture, il faut se garer dans un parking payant et cher, avant de prendre un train pendant 15 min payant également, marcher 15 min dans Zermatt avec les baguages, prendre les remontées payer de nouveau, monter a pied encore 5 min et vous êtes arrive.... Bref coût total des 10 derniers kms pas loin du prix de la nuit d'hôtel... Rien n'est indiquer à ce sujet sur le site de réservations! L'hôtel est sympathique ,les chambres et la salle de bain dans son jus, le restaurant est bien décoré mais est très cher par rapport à la qualité dans l'assiette.