โรงแรมใกล้ลอส เอลิเมนโตส เดย์ สปา, Santa Cruz La Laguna

"I had a good stay overall, but there was one serious issue. Around 2 a.m., someone opened my door and tried to enter my room. I reported this to the receptionist, but was told there are no CCTV cameras in the common areas. For the safety of guests, I strongly recommend installing security cameras."

"By the lake, bit too many stairs to the room. Room very basic, bed small, bathroom without window or counter"

"The house is dirty, smells humid, dust everywhere, no hot water after 1 minute of shower, no a/c, everything is old and outdated, sheets and towels were stained, it’s in the middle of nowhere in the jungle. We found a scorpion in the bedroom. The only good thing is who manages de property, that service is amazing and will help you get everything organized and scheduled, but the actual property is not at all how it seems in the photos. I definitely do not recommend staying here or would stay...

"We loved our stay here. Gorgeous views, food and drinks for all meals were amazing and authentic. Staff was excellent across the board and accommodated a revision in our booking which was greatly appreciated. Highly recommend looking at, we will return."

"Clean room, great breakfast and outstanding staff"

"Para el standard de hoteles del lugar sin duda es bueno. Alberca, jacuzzi adecuados, excelente temperatura del agua de ambas. Habitación decorada al concepto del hotel. Lo que me sorprendió es que no hay aire acondicionado y eso si fue un problema. Excelente restaurante !! Y jardines impresionantes."

"amazing views!!!! beautiful hotel very clean. the restaurant was wonderful too"

"Very clean, gated property. Good breakfast. Bed was average. There is some noise and be prepared to wake up with the roosters!"

"Perfect, safe, great communication. "

"Amazing hospitality. Beautiful and secluded property."

"The property is in a great location. The air conditioner could have been a lot better."

"The property was infested with cockroaches. As we entered the property, we saw at least 4 big roaches outside the front door. I found a roach crawling on my belongings in my room. Apart from that, the hotel is located down a narrow, dark alleyway that felt very unsafe going down in the night. Cars cannot access this place and the location is unsafe. The bed was also hard as a rock. While I told the front desk staff member about the roach in my belongings and he removed it promptly, there was no...

"The most beautiful property on the lake. Get a lake view room. Loved waking up to this amazing view and sounds of birds."

"Beautiful views"

"Clean room and kitchen "

"Property is beautiful, the cabins and view are stunning the only downfall is the shared bathrooms but they do say it on their description so we took the risk. It’s a must place. If you see it take it you won’t regret it"

"Enjoyed my stay here. The staff was very responsive and attentive. The premises was clean. Central location"

"Todo está muy bien el personal muy amable Lo único que no me gustó fue que tiene aire acondicionado Y hace mucho calor"