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"Quiet room. Loved the water bottle station for filling bottle to take for the day! Great location near everything! "

"Was great breakfast, we were in a disable room it seemed well equipped and easy accessible. The staff were very friendly and suporting."

"10th floor room we could see the London Eye, very comfortable and quiet. The only drawback was the step into the bath/shower which was very high and made getting in and out awkward"

"Was very pleased with the service in all aspects - well done strand palace "

"Excellent customer service. Superb view of the bridge. A*"

"Tommy was very clean, would be lovely to have coffee or tea in room and hair dryer "

"Although the surrounding area has nothing, other than the airport, to look at, the location is perfect for flyers leaving from terminal2. The staff are excellent and courteous. They also keep the facility clean and ready for guests. Some furnitures need replacement/renovation. The showering area is annoying because it is impossible to stop showering water splashing into the outer area. Replacing the glass partition with sliding shower door will overcome the proble. I am not a friend of the modern concept of open shelf’s and doorless closet, but they are functional."

"All good."

"Everything was great, staff food and the city of London itself."