We booked and was confirmed room with double bed but got room with two single beds did inform staff but couldn't get the issue resolved even though we showed the booking confirmation clearly stated room with double bed.
Has a retro, refreshed 70s shabbiness, think brown carpets and plywood, but generally clean. Can take the Hotel Hoppa bus to the hotel, 6.8 pounds one way (gouging at each step), takes about 20 min. Staff super helpful
Reception staff helpful. Hotel did what we needed in prividing somewhere at reasonable price near Heathrow.
Janet
เข้าพัก 1 คืน, เมษายน 2024
2/10 แย่มาก
Edward
17 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I arrived at 2200 to check-in after a long travel. The IT system "just broke" and couldn't be fixed with no backup plan of any kind. I was transferred to another hotel and checked in there at 0200.
Computer system was down. Took one hour and a half to find alternative which involved taking us by minibus to another Ibis Hotel 20 minutes further away from airport. During wait we were offered a limited free drink in the bar. Will never stay with this chain of hotels anywhere again!
For a budget hotel is okay, super small, nothing much in the room, but overall was fine to stay for a night when catching a flight
Makedah
เข้าพัก 1 คืน, มีนาคม 2024
6/10 พอใช้
Janice
เดินทางกับคู่รัก
11 เม.ย. 2024
Ibis is an okay choice for an airport hotel. It’s much more convenient if you have a car - not so good for public transport, and one of the last Hoppa stops. Room is basic but clean - no frills at all. Clean and safe place for a night but nothing more - but then, would you really want to spend more than one night on Bath Rd?