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"Great location"

"We were given a room with a broken shower. We're moved to a different room where the heating wasn't working and the beds were extremely uncomfortable"

"We stayed in the Manor House part of Celtic manor. Some of the rooms have been renovated but ours had not. Moth eaten carpet, had to ask for the room to be vacuumed as previous occupants hair on the carpet. They did discount us a night for the state of the room which was kind of them. The rest of the hotel was wonderful and I’m sure once the remaining rooms are renovated it will be as amazing as the others are. Gum was great, breakfast was plentiful & they will make poached eggs to order which...

"What stood out about Celtic Manor was how naturally the staff made my son and his girlfriend feel like they were there to celebrate. We booked the stay for his 25th birthday on 7 November, and the team picked up on the occasion as soon as they arrived. They surprised them with an upgrade to a room so spacious my son couldn’t stop talking about it, welcomed them into the club lounge and offered to send wine and Welsh cakes up to the room. The Welsh cakes were an especially lovely touch. My son...

"Quirky property, lovely log fire, helpful staff. Good food. Dogs very well catered for. Would have preferred a groundfloor room, which was originally allocated, but ended up in a first floor room. Lot of noise from heavy traffic at the rear of the property which can be heard in the room"

"Nice hotel good amount of car parking. Nice fountain.reception entrance very welcoming .staff lovely very helpful. Room was clean snd tidy bed was comfotable.soa fab"

"Perfect short stay in a comfortable, clean room. Staff were all very helpful and approachable. Very nice breakfast buffet. Nice touch offering premium coffee machine in room and complementary Welsh cakes. Would definitely stay again."

"Very good hotel. Clean, friendly staff and good base for trains to Cardiff."

"Great location, friendly staff, good food."

"All the staff went over an above to make our stay really relaxing and enjoyable. Nothing was to much trouble. Good ol fashioned service, for us it has set the benchmark that others will be judged by."

"thank you"

"Room not aging well. Stained carpet. Bed linen clean. Towels clean. Shower ok."

"The staff in the hotel and restaurant couldn’t do enough for us. We were well looked after and felt thoroughly spoilt. The rooms were warm and extremely well maintained. The food in the restaurant was exemplary."

"This hotel has great staff and plenty of options for food within walking distance My only moan is the rooms that are at the back facing the road get a lot more traffic noise than the front Especially loud motorbikes at 2am going past"

"The hotel was great, reception staff were super friendly and a vibe of the hotel was great. The room was lovely, very comfortable and the bed and were super comfy. My only negative was what sounded like a great TV was a disappointment bring unable to connect via bluetooth or even play regular TV channels."