Imperial Swan Hotel & Suites

Property class: 3

Choose dates to view prices

Reviews

4.2 out of 10
Located close to Family Fun Center and Lakeside Village, Imperial Swan Hotel & Suites provides a conference centre and a restaurant. Guests can connect to in-room WiFi.

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Royal Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a desk lamp.

Royal Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

A neatly made bed with white linens in a hotel room.

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a desk lamp.

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

A neatly made bed with white linens in a hotel room.

Suite, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Royal Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
A hotel room with a large bathtub, a bed, a nightstand with a lamp, and a painting of a sunset over the ocean.

Days Inn & Suites by Wyndham Lakeland

Lakeland
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 524 reviews
The price is ฿1,879
฿2,330 total
includes taxes & fees
26 Oct - 27 Oct
Days Inn & Suites by Wyndham Lakeland
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Lakeland, Imperial Swan Hotel & Suites is in the city centre and near the airport. The area's natural beauty can be seen at Veterans Park and Washington Park, while Family Fun Center and SkateWorld are popular local attractions. Looking to enjoy an event or a match? See what's going on at RP Funding Center or Publix Field at Joker Marchant Stadium. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Lakeland travel guide
Map
4141 S Florida Ave, Lakeland, FL, 33813

What's nearby

  • A lakeside park with a walking path, palm trees, and a dock extending into the water.
    Lakeside Village
    4 min drive - 4.0 km
  • Bowlero Lakeland
    3 min walk - 0.3 km
  • Family Fun Center
    19 min walk - 1.6 km
  • Dog Leg Woods
    4 min drive - 2.8 km
  • RP Funding Center
    12 min drive - 7.9 km

Getting around

  • Lakeland Station
    17 min drive
  • Lakeland Intl. Airport (LAL)
    13 min drive

Restaurants

  • Chick-fil-A
    12 min walk
  • Taco Bell
    14 min walk
  • Chipotle Mexican Grill
    16 min walk
  • Texas Roadhouse
    12 min walk
  • Ling's Buffet
    5 min walk

About this property

Imperial Swan Hotel & Suites

  • Hotel near Lakeside Village
  • Located close to Family Fun Center and Veterans Park, Imperial Swan Hotel & Suites provides a conference centre and a restaurant. Guests can connect to in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool
    • Access to a nearby health club, 5 meeting rooms and wedding services
    • A computer station, a lift and ATM/banking services
    • A TV in reception
  • Room features
  • All 168 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches such as WiFi.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with deep-soaking baths and hairdryers
    • Fridges, microwaves and electric kettles

Similar properties

A swimming pool with a waterfall feature, lounge chairs, and a gazebo.
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
Orlando
  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
9.2 out of 10, Wonderful, 6,924 reviews
The price is ฿4,591
฿5,165 total
includes taxes & fees
25 Oct - 26 Oct
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping on request
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (7,500 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.0
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00, per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 5 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.99 per accommodation, per night
The resort fee includes:
  • Internet access
  • Self-parking

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.0 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Imperial Swan Hotel & Suites have a pool?

Yes, this property has an outdoor pool.

Is Imperial Swan Hotel & Suites pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 5 kg per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Imperial Swan Hotel & Suites?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.0 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Imperial Swan Hotel & Suites?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Imperial Swan Hotel & Suites located?

Located in the heart of Lakeland, this hotel is 1 mi (1.5 km) from Family Fun Center, and within 3 mi (5 km) of Lakeside Village and Veterans Park. Polk Museum of Art and RP Funding Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Imperial Swan Hotel & Suites Reviews

4.2

4.6

Cleanliness

7.0

Location

5.0

Staff & service

4.2

Property conditions & facilities
Rating 10 - Excellent. 86 out of 1000 reviews
Rating 8 - Good. 90 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 185 out of 1000 reviews
Rating 2 - Terrible. 503 out of 1000 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
With Hotels @ $300 a night, this property served its purpose. They seem to have a small staff, but they were nice and helpful.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

The staff was so welcoming and helpful! Great customer service! Spacious room and pet friendly which is a BONUS!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay

The only thing wrong with the room was that the light at the entrance at the door was out. Otherwise, it was a clean comfortable room. The fridge worked and so did the microwave. The front counter clerk was friendly, knowledgeable and quick at her job.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough for the price paid.

Overall positive experience. The hotel was very nice for the price. Room was nice enough. Microwave and fridge in room but no coffee maker. Had to go to the front desk to get a remote for the tv. We were there two nights and did not get maid service so I don’t know if we stayed longer if there would have been anyone that came by. Lots of restaurants close by as well.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Pretty decent place for the money compared to other places around Lakeland. Older facility, but no issues with the room at all. Pretty large facility, and I may have been the only one staying there. Internet was slow and no real amenities at the hotel. No management or representative in the building between 10 PM and 10 AM. Was a very quiet place to stay.
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very outdated staff knows no English had to wait hours to be checked in property not maintained well no water in pool
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Property is run down, dirty, and in desperate need of repairs. 1st room had broken shower. Staff was kind about moving us to a different room. It was very inexpensive, so I know not much can be expected.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The property on the outside was clean the lobby qas nice but when we went up to the elevator the 2nd floor was horrible. There was trash everywhere all up and down the hallways, trash bags piled up stacked 3 to 4 bags high. Yhere was a taped blue checkmark on the outside of out door. When we walked in we had 2 double beds neither one had a bedframe. No microwave. We tried to plug the phone charger in and there was food wrappers and candy from the last person who stayed there beside the end table. The remote control batteries were held un by scotch tape. We paid $150 to stay and were extremely disappointed then found out it was non refundable.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay they were very accommodating A lot of things were still under construction but overall great I will be staying here again the next time I come down
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet, clean hotel.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was good!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at the front desk was so sweet and accommodating. Great multi-tasker! I will stay at this property again!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
They got me in when I really needed it and were really pleasant.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The lady working desk when checking in was very friendly and helpful. Any employee that I came into contact with was helpful.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
Love it
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Great
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Remodeling
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
It was okay
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned.
Verified review

2/10 Terrible

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Hurricane horrible

The hotel was horrible,
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here, worst experience ever
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Did not have someone at the front desk to check us in. Hotel run down
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this place at all!!!
Stayed 1 night in Jul 2024