"The booking with package for hotel with breakfast when we checked in with the lady they prohibit us not to get any breakfast even we asked them to check it again but still no breakfast we do not want to argue just give us money back for breakfast that we paid for 5 persons
The cups of cofffee in room 464 is not clean yet at arrival
Room temperature is too much warm
Cold hospitality
Will not come back again we feel bad about this hotel "
"Perfect for a short stay in Zürich. A 5-minute walk from the airport and train station. Tons of restaurants, cafes and shops around. Upscale hotel. Elegant rooms. Gym. And very reasonably priced for Munich."
"Bad treat to guests they have no rooms for us to other hotel even we had booked and paid for 20 months ahead
Possible I would like to get my money back
And will never book this chain of hotel again
Be careful of all trick in marketing to avoid being victims"
"the included breakfast was good and the staff went out of their way to ensure that buffet items were available during the breakfast hours. the room was comfortable and clean, the bar fridge in the room was stocked with soda, juice and water each day. on thing to remember about Europe not all hotels have AC but a fan was provided."
