Newer, trendy hotel property. Very clean and well maintained. Very good breakfast included in the room rate. Friendly staff. We had a deluxe room and it was very nice, average size.
Laundry service is very expensive, but efficient. Hotel is very hip, but sometimes it is not easy to determine who is an employee of the hotel vs another guest based on their dress.
They use to leave a welcome back card and snacks for guests who stayed before. No longer such hospitality lasting and staff were even not aware of guests stayed before or not. Disappointed.
Stop looking! This property has it ALL. It is central to everything in Kyoto. 10-15 min walk to Gion and nightlife. Additionally, I recommend that you call the hotel ahead of time and ask for Moe, she was phenomenal while I was there. She has all of the great spots available near the hotel or only a 5 min cab ride away. Every place she recommended was a 5-Star restaurant. However they have an impressive notebook with great options and budget conscious. Here is my advice, book a room immediately, speak with Moe prior to your trip or during your trip. Then leave a comment on how amazing your experience was at ACE Hotel!!
We absolutely loved our stay at The Ace Hotel. The facilites are immaculate, the staff friendly and professional, and the restaurants exceptional. We loved the soaker tub as well. Looking forward to coming back to Kyoto in the future and staying here.
프렌들리한 스태프 분들 덕에 더 유쾌하고 편안한 경험이었습니다. 룸 사이즈나 분위기 모두 좋았고 지하철역으로 연결된 엘리베이터 등 게스트를 위한 세심한 부분들이 마음에 들었습니다. 시내 중심부와도 가까워서 여행자에게 좋은 숙소였습니다. 교토에 다시 올 때 또 묵고싶어요.
การตอบกลับจาก Hotel Management วันที่ 10 ม.ค. 2024
Dear Adam,Thank you for choosing us during your recent trip to Kyoto. So thrilled to hear you enjoyed your time with us and appreciate you taking the time to leave a review.Please feel free to reach out if there is anything we can help with when planning your next trip to Kyoto.
Loved it here- fabulous Tatami suite, incredibly helpful staff and amazing food. One of my all time favorite hotels in a magical city.
Mark
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Hotel Management วันที่ 12 ม.ค. 2024
Dear Mark,Thank you for choosing Ace during your recent trip to Kyoto and taking the time to leave a review. So glad you enjoyed your time here in one of our spacious tatami suites! Thrilled to hear we are one of your favourite hotels and look forward to welcoming you back again sometime soon.Please don't hesitate to reach out if there is anything we can do to help when planning your next trip to Kyoto.
การตอบกลับจาก Hotel Management วันที่ 10 ม.ค. 2024
Dear Sang Ah,Thank you for your time during your recent trip to Kyoto. So thrilled to hear you enjoyed your time with us and appreciate you taking the time to leave a review.Please don't hesitate to reach out if there is anything else we can help with when planning your next trip to Kyoto.
Dear Traveler, Thank you for choosing Ace during your recent trip to Kyoto. So glad to hear you enjoyed your time with us and appreciate you taking the time to leave a review.Looking forward to welcoming you back again when you're next in Kyoto.