"The hotel is located on a hill top from the inner streets of Karon, so it gave like a tropical jungle feel when looking outside of the halls to the elevator. The rooms were clean, shower pressure was strong and ac worked. Staff was very accommodating, they came quickly when we needed an iron/clean towels (as I was on dnd the whole trip) they came to fix my daughters internet connection on her iPad and one time I thought I saw some kind insect and called and they came right away to inspect for it thoroughly but found nothing. At Ikon cafe we were very lucky to have been greeted every morning by IM, she was super kind and always spoke to us about our up coming plans and my daughter looked forward to seeing her beautiful smile. She was so professional and accommodating, always so kind and sweet. We missed her on our last day but informed us that she wouldnt be there as she knew we looked forward to see her. Petarr at the front desk was was also very attentive. My daughter really took a liking to her as she ran to her and gave Petarr a big hug each time she saw her. Petarr would always be there with a smile waiting to receive my outgoing, social child. She was so kind and gifted my daughter cheese cake and chocolate and drew a picture of my daughter with a personal note because she also wasnt there on our last day. She meant a lot to my daughter and I appreciate Petarr for being so generous and sweet. Peter and the rest of the staff were so good to us. I would definitely return!"
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