"The entire experience surpassed our expectations. The hotel and grounds were beautiful. Our room with the private onsen was definitely worth it. The staff was very attentive. "
"We enjoyed our stay at this property. Our room has a private onsen with a view of Lake Toya. It has a traditional Japanese aesthetic with all the modern elements. The property itself is not located in the Toyako Onsen area but they offer free shuttle service (about 5-min drive). The staff is very hospitable and accommodating with reasonable requests such as shuttle to Toya Station (about 10-min drive). The Kaiseki Breakfast was really good and reasonably priced (must be booked in advance)—We...
"This place was our (group of 3) favorite during our travels to Hokkaido. It was much cozier than the pictures convey and the sauna was a welcome luxury after skiing and very snowy days. It was majestic to be able to walk to Ukimido Pagoda on a moody weather day, then come back to our cozy lodge. It was so helpful to have a washer/dryer and plenty of drying rack space near the heater. There were many good restaurants just 20 minutes from the lodge near the south side of the lake. We would love to...
"Hide (owner) is such a kind and compassionate person. On arrival he gave us fruit and there were many snacks provided in the rooms. Many of the other days he would give us more fruit and then a lovely gift when we left. Every day he was so helpful in removing all the snow from our vehicle before we left for the ski fields. Hide is what makes this hotel such a pleasant place to stay. Thanks Hide, we loved staying with you!"
"Everythings so good but staff can speak English a bit.
No private bathroom must go onsen only.
And after check out, if you leave your luggage after 12:00 they will charge you ¥200 per piece."
"It's a log cabin which is unique in nature. There were 2 types of beds which are good for children and adults.
The pool table created a fun time for the family"