Search Hotels Near Kensington Leisure Centre, London

"great, especially for solo traveller"

"Service and check in were great. However my room was very small. I knew this when booking, but it was even smaller than expected compared to the pictures."

"Where to begin? The room was extremely tired and the cleanliness was poor. There were: people’s pubes on the sheets, one of the towels had old black gum stuck to it, hairs in the bath, there was a suspicious brown drip stain underneath the toilet roll holder. I was in a non smoking room and it stank of stale smoke (presumably because the carpet was about 25 years old). The bathroom had black mould growing on the silicon. but i can’t blame the cleaners for giving up. There’s only so much polishing of a turd you can do. "

"No breakfast"

"The reception staff were variable! Guy who checked us in very friendly, however the woman the next morning was very rude & abrupt. Despite having an email to confirm we had booked breakfast she refused saying this was not part of our booking and actually said the other staff were wrong. Her approach to customer service was very poor and would put me off booking the hotel again! The room was clean & well appointed. "

"Staff were wonderful! Amenities were perfect. Origins has the most wonderful food!"

"Clean and tidy, friendly staff"

"This place is the worst I have ever encountered! A female was allocated to stay in a male communal room. Unbelievable and unacceptable in every sense. "

"The hotel is nice and in a good location. The room was well furnished and clean, However, the bed was placed in such a way that I could not access the window to close the blinds. The bed was also immovable which meant my window blind was 2/3 open during my sleep and indeed waking/ getting ready- not ideal! Breakfast also was little to be desired. I went down 30 mins before close but none of the items had been refreshed. It is a continental style breakfast offering (with limited options) yet when I was there I was only able to choose from toast, a tiny scrap of ham (leftovers from what I assume was once a full plate), some dried out hummus, a few other empty plates, a bowl of olives and some sliced underripe tomato. I asked one of the servers if that was 'it' and I was offered boiled eggs, so graciously I requested two soft boiled eggs... only to be presented 1 minute later with 2 completed dry, overcooked eggs (assumedly from under a heat lamp). So there was potential to be a good hotel and worth a visit, but sadly the lack of privacy in the room and the disappointing breakfast let it down."