"The hotel is newly renovated. Clean and comfortable. The front counter staff is friendly and bilingual speaking in English and Chinese. Room is small but clean. Hot water is good in bathroom. Breakfast is so so. The 5th fl door is using smart app(website) entrance with Bluetooth control. Safe and hi-tech.
2 lifts to upstairs.
Will consider to stay next time."
"This is a fabulous hotel . The welcome we received when checking in was wonderful . We received an unexpected upgrade to Riverview room which was amazing . We had views all along the beautiful waterfront . Which was stunning when nightfall came and all the area lit up with a myriad of coloured lights .
The breakfast was plentiful and delicious !We also ate in the Riverview Cafe and had coffee downstairs in coffee shop area .food and drinks at both were exceptionally good .
The staff throughout...
"The service by the staff is certainly top notch. Quality service and helpful where u won’t get it in any 5star hotel. Keep up the good work front desk staff."
"Pour nous, la meilleure option de logement à Kuching. Très bon emplacement à 2 pas du waterfront mais avec la possibilité de se détendre et se rafraîchir au bord de la piscine au milieu du beau jardin. L'hôtel à beaucoup de charme, les
équipements de la chambre étaient vieillissants mais cela ne nous a pas dérangés."
"Location great. River just over the road. Main town a few minutes walk.
The decor of the hotel almost put me off booking as it’s really not my style but I’m glad I went ahead and stayed. It was very comfortable, clean and quiet. Room was very spacious, as was the bathroom. Large windows so plenty of natural light, able to be opened a little too. Staff were helpful and friendly. 7/11 right across the road plenty of places to eat nearby. Would stay again."
"The hotel is simple but decent, located pretty close to waterfront and most places of interest are in walkable range from here. You can find bars, restaurants (the is a good breakfast restaurant right behind and the famous Ceylonese Restaurant next to it), 7-eleven. The was a slight funky smell in the shower and this could be improved.
They also let us check in early which was nice bonus for us. "
"This property is unique, we absolutely loved it
It is a perfect location and the staff are fabulous and really helpful
If you are expecting a 4 star hotel this is not it, but if you want to stay in a place that has so much old world charm and character then this is the place for you, absolutely fabulous"