Sheraton Kuching Hotel

Property class: 3.5

Choose dates to view prices

Located close to Hills Shopping Mall and Jalan Padungan, Sheraton Kuching Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. At the 5 on-site restaurants, enjoy lunch, dinner, light fare and Chinese cuisine. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿3,901
฿4,295 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, 2 Single Beds, City View

A hotel room with a large window, a bed, a desk, and an orange chair.

Superior Room, 2 Single Beds, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large window, a bed, an orange chair, and a desk with a lamp.

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city through large windows.

Deluxe Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

A hotel room with a large window, a bed, a chair, a small table, and a lamp.

Premier Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city through large windows.

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

A modern hotel room with a large window, a flat-screen TV, a dining area, and a minibar.

Junior Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

A modern hotel room with a large window, a sofa, a desk, and a chair.

Club Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

A hotel room with a large window, a bed, an orange chair, and a desk with a lamp.

Club Room, 2 Single Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Bedroom

A modern hotel room with a large window, a flat-screen TV, a dining area, and a minibar.

Junior Suite, 1 Bedroom

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

A modern conference room with a large table, red chairs, a flat-screen TV, and a city view through large windows.

Executive Suite, 1 Bedroom

  • River view
  • 9 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Room

Presidential Suite, 1 King Bed

  • River view
  • 374 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Kuching, Sheraton Kuching Hotel is in the city centre. Travellers eager for a bit of culture can stop by Cat Museum, while those who have shopping on the agenda may want to visit Hills Shopping Mall and The Spring. Jalan Padungan and Kuching Waterfront are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours. Visit our Kuching travel guide
Map
2, Jalan Padungan, Kuching, 93100

What's nearby

  • A lake with a modern building featuring a unique roof design, a bridge in the background, and a cloudy sky.
    Kuching Waterfront
    11 min walk - 1.0 km
  • Tun Jugah Shopping Center
    1 min walk - 0.1 km
  • Riverside Shopping Complex
    2 min walk - 0.2 km
  • Hills Shopping Mall
    2 min walk - 0.2 km
  • Jalan Padungan
    5 min walk - 0.5 km

Getting around

  • Kuching (KCH-Kuching Intl.)
    22 min drive

Restaurants

  • Nomadic
    1 min walk
  • Topspot Food Court
    2 min walk
  • McDonald's
    2 min walk
  • Sheraton Club Lounge
  • Hartz Chicken Buffet
    2 min walk

About this property

Sheraton Kuching Hotel

  • Hotel near Kuching Waterfront
  • Located close to Hills Shopping Mall and Jalan Padungan, Sheraton Kuching Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. At the 5 on-site restaurants, enjoy lunch, dinner, light fare and Chinese cuisine. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a bar and a gym.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property
    • 4 meeting rooms, a 24-hour front desk and concierge services
    • Tour/ticket information, a front desk safe and a lift
  • Room features
  • All 378 rooms feature comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
  • Extra amenities include:
    • Bathrooms with rainfall showers and bidets
    • 55-inch LED TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and recycling

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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 630 reviews
The price is ฿4,026
฿4,430 total
includes taxes & fees
2 Nov - 3 Nov
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Frequently asked questions

Does Sheraton Kuching Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Kuching Hotel?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Kuching Hotel on 25 Oct 2026 start from ฿3,901, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Kuching Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Kuching Hotel?

Self-parking is available for MYR 10 per day.

What time is check-in at Sheraton Kuching Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Kuching Hotel?

Checkout is at noon.

Where is Sheraton Kuching Hotel located?

Located in the heart of Kuching, this hotel is within a 5-minute walk of Hills Shopping Mall and Jalan Padungan. Kuching Waterfront and Sarawak General Hospital are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Kuching Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 74 out of 118 reviews
Rating 8 - Good. 20 out of 118 reviews
Rating 6 - Okay. 15 out of 118 reviews
Rating 4 - Poor. 5 out of 118 reviews
Rating 2 - Terrible. 4 out of 118 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably is the newest hotel in the area. Very new both inside and outside. The infinity pool is a huge plus. The morning breakfast has variety of food, both perfect for western culture and local culture.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City Center. Walking distance to Waterfront. Eating places are surrounded
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Friendly staff and clean room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Gorgeous room, the most comfortable bed, pillows and duvet. Great location. Wonderful staff especially Sheryl (something like that), who checked me in. She was very sweet and pleasant. I will definitely stay here again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with super friendly staff
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent staff.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was lovely. Veautiful view. The hotel was clean and the staff were friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great and spacious room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & New hotel

Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding. Huge affordable seafood place next door.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great. The size of the room is moderate.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Room smelt like sewage the moment we entered. Had to repack everything and moved to another room after requesting for a room change. The flush in the new room didn’t work on my third night and had to wait for the repairman around midnight. The staff and service was fantastic though, they did their best to try to make my stay comfortable. Disappointed that I couldn’t register this trip into my Marriot Bonvoy membership too
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

A good location and pleasant environment

A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card).
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.
Stayed 10 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and services

Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Sheraton should do better

The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still not ready

Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

A 5 star hotel that deserved only 3

Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool and gym opening hours were exceptionally good as was the food! Also, I was allowed to check out at 1pm.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant surprise. A well kept facility with modern elements in the room. The only issue was the AC not truly cooling the room.
Stayed 2 nights in Jul 2026