Search Hotels Near Iolani Palace, Honolulu

"This was a nice, clean hotel for my family to stay in overnight while waiting for a connecting flight back to the mainland. It served its purpose. The primary let down was simply the treatment from the staff upon arrival. In particular it was the member of staff who checked us in who was very rude and unhelpful. The exchange felt as if he was the customer and I was there to help him through the procedure while paying the hotel for the privilege. My family and I will not stay at or recommend this hotel to anyone in future."

"Staffs are very helpful"

"It was a cold (for Hawaii) weekend, and the hot tubs were 'under maintenance' so we couldn't use them to heat up between dips in the pool / lagoon. The staff were helpful overall but seemed very stressed and short on patience, with the exception of a few who were great. Parking is expensive (something like $60 a day?) and your food options are expensive if doing anything within the hotel, so I'd recommend walking or driving somewhere else. Our room had no hot water for showers (luke warm at best) which, again, for a cold weekend was not ideal. We had a room of 4 but were only given 3 bath towels, had to ask for a 4th (that should be standard for a room for 4, attention to details). There's no room clock, no microwave, but there is a mini fridge (which wobbled every time we opened it, nearly tipping over). Each day the trash cans were overflowing due to the amount of people (also why the workers were probably stressed). The traffic getting in and out was pretty tough too. Overall for how much we paid for our stay (thousands) I expected a more relaxing vibe and treatment, but it felt like I was in a budget hotel with almost no amenities or benefits besides being beach-front with pool access. "

"The room was very clean and the housekeeping staff were amazing. We also had a great beach view. "

"Room was outdated. Carpet was dirty. Toilet was really small. In all the hotel is old. But the location is perfect and the view from my room is 180 degree view of unobstructed ocean."

"Staff were great"

"Great location and staff were wonderful"

"I came here as a single mom with seven kids ranging from 18 to 7. The breakfast was a huge selling point and amazing. Being downtown and close to the beaches was also wonderful. The rooms were clean and the beds were comfortable."

"Clean"