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"Fun hotel with great food in an amazing location."

"Yeah, right this week staff was so friendly and accommodating! We had a few surprises with a free drink and breakfast. The hotel is perfectly located to everything near Ocean Boulevard. We enjoyed sitting out front, enjoying breakfast and drinks would highly recommend this hotel!"

"Had roaches & pool deck was closed which they did not disclose prior to arrival. Catfish photos everything is run down and old/dirty."

"Thank you for the wonderful hospitality. I had a great day at the hotel. Special thanks to Rosario for her kindness and excellent service at breakfast. I will definitely be back!"

"Excelente hotel por la ubicación, camas y servicios lo recomiendo"

"The rooms are great"

"Too expensive. Overcharged at the bar, disappointing.,"

"Unfortunately, our stay was very disappointing due to the excessive noise levels. The first room was extremely noisy because of the constant street noise, so we requested a room change. However, the second room was even worse. In addition to the noise coming from outside, there was a continuous low-frequency humming sound accompanied by strong vibrations throughout the entire room, likely caused by air-conditioning units, ventilation systems, or other cooling equipment in the building. The...

"Great customer service and amenities"

"We had a wonderful stay at The Betsy. The hotel offers beautiful amenities, including a lovely pool area, beach service with comfortable chairs and umbrellas, and a great atmosphere right on South Beach. The property is elegant, well maintained, and the staff consistently went above and beyond. Unfortunately, we experienced an issue with the air conditioning in our room, but the team handled it exceptionally well. They responded quickly, found a great solution, upgraded our room, and even...

"I didn’t like to have my room on the second floor without an elevator not for me ,but I had 2 big luggages plus a carry on and I didn’t have any help . The water on sink was draining very slow"

"The staff were very accommodating and allowed us to check in early when possible."

"Hotel was in a brilliant location, very easy to find! Room was lovely and clean, shower was fab!! Easy to access with the code and the team responded very quickly to any questions/requests. Would highly recommend!"

"The property is great. The location is perfect. The room was outstanding. Checkin is an absolute nightmare!!! Took us an hour from arrival to get our room. It's all done online, nobody to greet you. I saw one person in 4 days on the property. Requested fresh towels sent a text message had to send it again 8 hours later. Finally, got our towels."

"Well located hotel within walking distance to Ocean Drive. The room was comfortable and quiet. It’s a pity that the restaurant and bar is not operating currently, would be lovely to enjoy drinks there. Otherwise was the perfect stay for us as we explored South Beach!"

"Staff was excellent. Hotel is in a convenient location. Complimentary beach chairs was much appreciated. Just know the walls are not sound proof which is beyond the staffs control. You will hear every thing in the hallways and room above you…everything."

"Great location"

"Good breakfast fresh cooked"

"Air conditioning didn’t work, and I had to move rooms because you could hear almost any noise outside the building."