โรงแรมฮว่างซุง – ฮงวีนา ตั้งอยู่ในย่าน District 1 เชื่อมต่อกับศูนย์การค้า ถนน Pham Ngu Lao และ ถนนคนเดินบุยเวียน คือสถานที่ห้ามพลาดสำหรับขาช้อป และถ้าใครชื่นชอบการเที่ยวชมแหล่งท่องเที่ยวสำคัญในพื้นที่ ต้องนี่เลย สวนสัตว์และสวนพฤกษชาติไซง่อน และ สวนน้ำ Dam Sen นักเดินทางควรแวะไปชม สโนว์ทาวน์ ไซ่ง่อน และ Suoi Tien Theme Park
When we first got there the room they gave us is what it looked like from the picture And what I had booked.The next day they were taking us to another room, which is supposedly the room that we had booked is what the staff had said, because they had said that they were overbooked and that is why the room that we had the first night was a different one. which was not the room that we had booked and then we had no choice but to pay them extra money for the room that we had wanted, the hotel wouldn’t refund me my money so we had no choice but to stay there since there was nothing that Expedia could do for us. There were about 10 options on the menu for breakfast but they only had 2 egg options and 1 instant noodle soup.
On my arrival I was told my room was not available, even though I produced a copy of my Expedia booking confirmation, the young lady who was not polite informed me that there was no room available and she would send an email to Expedia to refund the charges back to me.
First time I have experienced this with an Expedia booking and it was not very nice and very inconvenient.
I had a horrible experience there.
When I arrived, I was told that the room I booked was broken and that they would upgrade me to the VIP room... BUT I HAD TO PAY FOR IT.
No matter how much I tried to explain that their broken room was not my responsibility and I shouldn't pay, they wouldn't budge.
Eventually I got to my room. There was no desk (which I needed for work) as it was listed in the room description. I mentioned it and they just told me I could book elsewhere if I want.
And to make things even better, the lock of my room's door stopped working and I was locked out of my room for almost a whole day. They finally managed to open it, but requested that I leave my door unlocked when I head out until the end of my stay to avoid this to happen again. Feel very safe, right?
I'm not blaming the staff here (they tried to help), but the very poor management.
AVOID THIS PLACE IF YOU CAN.