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"Lovely hotel, friendly helpful staff, comfortable beds and spotlessly clean rooms. Breakfast wonderful too. Highly recommend. We will be back 😊"

"Very friendly and accomodating staff"

"Room was clean,quite,warm. Good location "

"Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return"

"Amazing as always."

"Great "

"The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies."

"Lovely room - very comfy bed!"

"Staff were amazing went above and beyond. Our room was beautiful. Food excellent. Spa lovely "

"Very professional and helpful staffing Definitely use this hotel again "

"amazing room"

"Very clean room, staff very friendly and let us into our room early as it was ready. Room was beautiful and very spacious. Was amazing being able to choose our own room - the view was amazing! Digital key card was a great touch too. We used the pool where the staff again were friendly and pool was lovely and warm! We will definitely be back - the price was very reasonable too. "

"Great hotel and food "

"Staff on the front desk were excellent and so were the facilities "

"Room spotless. Staff were great. No teaspoon with coffee and kettle but stirred cuppa with makeup brush handle."

"Usual high standard. Exceptionally clean, helpful, friendly staff "

"The room was clean, tastefully decorated to a very high standard and totally adequate. The staff were brilliant. The bar and restaurant were excellent and reasonzbly pficed especially with the 10% discount"

"Great stay, lovely room that was clean, fantastic amenities. Will definitely return. "

"Hotel in total everything "

"Lovely breakfast and all meals were fab!"