"Really wonderful hotel with private natural osen (in the suite we had). The public osen was also very nice with all the amenities. Dinner and breakfast was served very much like a 5star restaurant, but very traditional Japanese so that is something you have to like. The hotel is very old, boasting as one of the oldest, so it’s pretty authentic so is a bit musty in the common areas. However our room didn’t smell musty and was very clean and felt new. We loved the natural Osen. Would visit again...
"Highly recommended - an awesome experience. Would return anytime. Private Onsen and foot bath, view of Fujisan, peaceful and beautiful lakeside village. "
"Very attentive service and gourmet meals. A quiet hotel with a spacious room that hosted my wife, myself, and our 2 young adult children with sufficient privacy. The private onsen was spectacular, as was the little protected outdoor deck."
"if you want to live in a Japanese-style hotel, look no further. The facilities and staff are outstanding. Tatami floors. Futon beds. Serene property. Hot outdoor soaking tubs. A really nice change of pace from Tokyo. "
"Recommended! It is a relaxing and peaceful place to stay. We upgraded our room and definitely worthy because we enjoyed our private onsen with beautiful scenery. The onsen is the best we ever had in Japan. "
"Great dinner and excellent breakfast (both at pre-scheduled times). One hour reservation for private use of onsen in the evening and unrestricted gender specific communal use of onsen in the morning."