A short walk from Hakone Open Air Museum and Hakone Kowakien Yunessun, Rakuten STAY TERRACE Hakone Kowakudani has plenty to offer. Stay connected with free in-room WiFi.
Located in Kowakudani, a neighbourhood in Hakone, Rakuten STAY TERRACE Hakone Kowakudani is near a train station. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. Visit our Hakone travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Rakuten STAY TERRACE Hakone Kowakudani
This smoke-free apartment building features free self-parking, free Wi-Fi in public areas and a vending machine. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests can appreciate conveniences, such as a washer/dryer and a fridge, and other amenities include a furnished patio and a microwave.
Rakuten STAY TERRACE Hakone Kowakudani offers 22 accommodations with washers/dryers and complimentary bottles of water. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desks and dining tables. Beds feature premium bedding. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.
Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and rice cookers.
Limited number of on-site self parking spaces per unit
Family friendly
Children's dinnerware
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Hob
Microwave
Paper towels
Rice cooker
Dining
Dining table
Bedrooms
Premium bedding
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Spring water bathtub
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Dining table
Window screens
Outdoor areas
Furnished patio
Laundry
Laundry detergent
Washer/dryer
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Well-lit path to entrance
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Free bottled water
Vending machine
Location highlights
Near a train station
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
22 units
4 floors
Eco-friendly toiletries
Electric car charging station
Individual decor
Individual furnishings
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Is Rakuten STAY TERRACE Hakone Kowakudani pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Rakuten STAY TERRACE Hakone Kowakudani?
Self-parking is free at this property.
What time is check-in at Rakuten STAY TERRACE Hakone Kowakudani?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Rakuten STAY TERRACE Hakone Kowakudani?
Checkout is at 10:00 AM.
Where is Rakuten STAY TERRACE Hakone Kowakudani located?
Located in Kowakudani, this luxury apartment building is within 1 mile (2 km) of Chisuji Falls, Hakone Kowakien Yunessun and Hakone Open Air Museum. Okada Museum of Art and Hakone Gora Park are also within 2 miles (3 km). Kowakidani Station is only a 4-minute walk and Hakone Miyanoshita Station is 18 minutes.
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Reviews
Rakuten STAY TERRACE Hakone Kowakudani Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.6
Property conditions & facilities
Rating 10 - Excellent. 101 out of 120 reviews
10 - Excellent
101
Rating 8 - Good. 13 out of 120 reviews
8 - Good
13
Rating 6 - Okay. 4 out of 120 reviews
6 - Okay
4
Rating 4 - Poor. 0 out of 120 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 120 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Andy
16 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern hotel, thoughtful amenities. Loved it
Andy
Stayed 1 night in Dec 2025
10/10 Excellent
Zhanbang
19 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
It's an amazing experience in the hotel. Huge space for family even with 10 people. I was so surprised by the extraordinary Outdoor/indoor Onsen, Sauna, Stone spa in the house! Everything was clean and tidy! And the check-in was so smooth and easy!
The only thing not that perfect was the internet speed, which made the streaming channel (Youtube, Netflix) on TV didn't smooth enough.
Zhanbang
Stayed 2 nights in Jan 2026
10/10 Excellent
Anna
4 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
It's a very good hotel, we all had very time, and enjoy the facilities in the unit .
Very clean and spacious.
Yenmi
Stayed 2 nights in Nov 2025
10/10 Excellent
Gemma
21 Jun 2025
Liked: Cleanliness, room comfort, communication
Amazing hotel with great facilities, highly recommend
Gemma
Stayed 1 night in Jun 2025
10/10 Excellent
Ming Hin
23 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room is very clean and tidy. I like the most is the size of the room and the Onsen.
Ming Hin
Stayed 1 night in Oct 2025
10/10 Excellent
Chung Wai Jonathan
9 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is excellent! Has everything and anything you wanted. The room is spacious and has your own onsen and steam room! The hotel is new so everything is spotless! The welcoming drinks and snacks are a nice touch! The only down side is the check in process could be easier!
Chung Wai Jonathan
Stayed 2 nights in Oct 2025
10/10 Excellent
Jelisaveta
19 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I am completely impressed with this property. Smooth check in, huge apartments with the backyard for the pet (pet will have the bed, toys and everything needed), amazing onsen, shower and foot bath, slippers for inside and outside (pj’s of course). Sleeping area included two long size beds, projector. There was a telescope in the living room and kitchen had all amenities you can imagine. Fridge was stocked with free drinks and snacks including wine. Clean, practical, in a beautiful area. I am very thankful for the choice among all hotels in Hakone.
Jelisaveta
Stayed 2 nights in Dec 2025
10/10 Excellent
Laura
10 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This felt like a luxury apartment with a private onsen, large tv and bbq. The location itself is near a train station and several bus stops. Please be aware that this property is on a mountain so getting to those might stretch your calf muscles. Lovely location!
Laura
Stayed 2 nights in Oct 2025
10/10 Excellent
David
31 May 2025
Liked: Cleanliness, room comfort, communication
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
David
Stayed 2 nights in May 2025
10/10 Excellent
Dubravko
8 Oct 2025
Liked: Cleanliness, room comfort, communication
Our stay was absolutely wonderful — it truly felt like a home away from home. Everything was exactly as advertised, if not better. The room was impeccably clean and thoughtfully arranged. One of the highlights was the indoor onsen, which offered a serene and private experience with a breathtaking view of the mountains. It was the perfect place to relax and unwind. Highly recommended for anyone looking for comfort, tranquility, and authenticity.
Dubravko
Stayed 2 nights in Oct 2025
10/10 Excellent
Bevan
22 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Definitely accommodation suited for holiday makers with a car. Facilities were immaculate. Limited dining options but able to walk 6-7 minute to train station to Hakone for dinner. Bus 4-5 minutes.
Bevan
Stayed 1 night in Sep 2025
8/10 Good
Rebecca
9 Nov 2025
Liked: Cleanliness, amenities, communication
Fantastic room with all the modern amenities- sauna and onsen were fabulous and they left snacks and drinks. Some amenities were hard to figure out or didn’t work (projector, vending machine, balcony light made it hard to use the telescope). It would have been nice to have staff on site to consult (calling a number can be awkward and feel like too much work).
Rebecca
Stayed 2 nights in Nov 2025
10/10 Excellent
Lori
18 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice property but not close to any restaurant or 7-11 without taking an Uber. Terraces, onsen, shower and full kitchen are lovely. Would be nice to have a screen across the 2nd bedroom for privacy. Also a way to turn off the auto light in the foyer. Provided pajamas are so soft and comfortable!
Lori
Stayed 3 nights in Oct 2025
10/10 Excellent
Elizabeth
26 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
My room was absolutely stunning. Cleanliness 10/10. Check in was a breeze. The room was so spacious the outdoor patio had a footbath, grass area, bbq and outside table. The room was equipped with absolutely every single thing you needed, it even had a telescope! The best thing was the fully equipped kitchen and the beautiful private onsen with a big window that opens up to the backyard. Privacy is 10/10. It’s also 10 minutes car ride to the Hakone Open Air Museum and a 7/11. 100/10 experience at this place!
Elizabeth
Stayed 2 nights in Oct 2025
10/10 Excellent
Diego
30 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful rooms with excellent additions. Really resembles how relaxing and enjoyable Hakone is.
The kids love the apartment bur check in is a bit complicates as filling out all details including address age, etc took me more than half an hour to fill it out especially with more than 4 people. Luckily we were able to do it inside the room otherwise everyone was so tired to wait for me to finish to fill out the check in procedures. Other than this, everything is excellent. Thank you for the stay.
A
Stayed 1 night in Sep 2025
10/10 Excellent
Pradhiban
21 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Exceeded our expectations! Great location, excellent and spacious room with the bonus of a private onsen and sauna. Easy check in as well. Would highly recommend!
Pradhiban
Stayed 1 night in Apr 2025
10/10 Excellent
Osvaldo
27 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had everything we needed. The view was beautiful and the bathroom was amazing
Osvaldo
Stayed 1 night in Apr 2025
10/10 Excellent
Jonathan
25 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property with so many extras!! The onsen, footspa, and sauna were incredible with the mountain views. Enjoyed the snacks and drinks and loved having a spa onsite where I had the best massage. Hope I can return for another stay!
Jonathan
Stayed 2 nights in Apr 2025
10/10 Excellent
peter
20 Apr 2025
Liked: Cleanliness, room comfort, communication
The large family room was spacious and clean. Great modern furnishings with classic Hakone touches like a sauna and onsen in the room. Beautiful views from the balcony.
peter
Stayed 1 night in Apr 2025
10/10 Excellent
JUAN
8 Jun 2025
Liked: Cleanliness, room comfort, communication
This hotel is definitely the best we've stayed at, not only on this trip, but on all our trips. Simply fantastic. It was a spacious apartment with queen-size beds, a sauna, and a jacuzzi. Fully equipped and with complimentary toiletries. The best!
JUAN
Stayed 3 nights in Jun 2025
10/10 Excellent
Andrew
18 Apr 2025
Liked: Cleanliness, room comfort, communication
Very nice
Very spacious and full of amenities, loved the hot spring tub. Only issue was they was food smell from somewhere at times. Great beds and kitchen.
Andrew
Stayed 2 nights in Apr 2025
10/10 Excellent
Harpreet
20 Apr 2025
Liked: Cleanliness, room comfort, communication
Amazing!
Absolutely incredible. So spacious and so many pleasant surprises such as the matching pyjamas, onsen, foot spa and sauna!