Wonderfully modern and clean home. The best part was the restaurant next door and the private Onsen soaring tub. They provide a number toiletries as a convenience if you didn’t bring any. The mini splits do take time to warm up the home, but once they do it is very comfortable.
Great private onsen, close to hakone cruise ferry. Arrived early before check in time, owner did not respond quick enough for the door lock. Luckily met the owner when arrived at the destination to put in the luggage.
Unable to contact them. No response to any messages. The email they sent didn't have a password, so we couldn't check in. If it weren't for other guests staying at our other house, we would have had to stay in our car. They said they also waited an hour yesterday. When we called customer service, she only spoke Japanese and disconnected as soon as she heard English. If you think this is acceptable, you can check in.