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"Property is well located. The hotel looks old, but the rooms are clean and we enjoyed our stay."

"The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong"

"Excellent"

"Great choice for 5th Avenue. The location is great for shopping. The hotel room is comfort with a warm atmosphere."

"Lovely hotel and great location. Loved it. I rated it good because I arrived early and as expected my room wasn't yet ready. No problem. I left my bags and asked that they be taken up when the room was ready. I came back much later in the day (after check in time) and room wasn't yet ready and my bags of course weren't taken up. When I expressed some frustration, the situation was immediately resolved. But, I still don't get the delay. They tried to make it up to me by leaving a bottle of...

"I honestly haven't had a good experience here from the room's view to the whole experience. This includes the front desk being unable to accept Apple Pay, being told the promised refund would be sent as a check to my home, having my name written incorrectly twice Mr…, then changing the refund method to a wire (which is fine but not what I was told), and finally, not receiving the funding for a month."

"Convenient location "

"😁"

"You have to bring and prepare everything yourself, as there are no amenities or equipment provided."