Search Hotels Near Bergdorf Goodman, New York

"The hotel is well situated, and the staff were helpful. The property needs some updates internally and the lifts often didn’t work. At the time of our visit construction work was being done right outside the hotel all through the night and the noise heard in the hotel rooms on the road side was considerable. We requested a room move which the staff did accommodate. If staying at this hotel I would recommend requesting a room at the back, as these rooms are much quieter."

"It looks a nice hotel. But I was really frustrated with a shortage of the stuffs at front desk and the elevator issues. They have only 2 elevators (2 left elevators are actually not usable to this hotel guests), and they are not enough to serve the number of their guests. I had to wait more than 5 minutes or more every time I used them, and it stopped almost every floor even though no one was there. They also have almost no amenities available in the room and the phone at the room was broken to call any hotel service. I will not consider this hotel anymore. Also, they charge you $100 resort fee at arrival. Be careful! "

"Serves breakfast, Clean room, nice size bathroom with a walk in shower and helpful staff. The hotel is literally a 1-2 minute walk to Time Square."

"Clean rooms. Excellent location."

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"The room was very tiny with no refrigerator. Otherwise hotel was okay. "

"There was only one elevator working for our side of the hotel 1 to service a lot of floors wasn’t ideal "

"Terrific location. Right on Times Square, yet not loud or obnoxious. This place was calm and peaceful. Clean, big room and great amenities. Highly recommended!"

"Definitely very disappointing. This is not a 5-star hotel experience. * Towels were torn and looked like they had been in use for many years. * Room carpets were dirty and had an unpleasant smell. * Upon arrival, there was no one available to assist with luggage. * Not sure what the daily 20% discount is for when they have no service!! * Initially, we were told they had run out of disposable slippers. Only after repeated complaints were slippers finally provided. Overall, the condition of the rooms and lack of service were unacceptable. I would highly recommend staying somewhere else."