โรงแรมและที่พักดาวน์ทาวน์ แกตลินบูร์ก

"Beautiful hotel and views in a great location. Only complaint was on our first morning when I needed assistance and the individual at the front desk was less than helpful. All others were great. "

"Excellent location along creek. Quiet relative to most Gatlinburg locations. Very friendly staff."

"Manager Monty was extremely unprofessional Milly desk work completely unprofessional she hugged me without my permission they both mad comments no one should share with a paying guest after I complained they became very aggressively rude toward me and my family !never acknowledged us gave free drinks too white family didn’t offer any to us and it was a birthday! Also pool wasn’t working in door nor the infinity pool the parking lot was limited but charging 15$ a night guest didn’t have nowhere...

"Good"

"The staff was incredible and the hotel very clean "

"Loved having a balcony room with the creek down below. It was right off the main strip but in walking distance to all the entertainment yet felt quiet and secluded. Would definitely stay again."

" The rooms are very clean and the free breakfast is amazing so good the staff was very friendly and welcoming when we checked in "

"Beds were very, very comfortable and it was a great location right on the strip"

"Wonderful central location. Love the old-time-Gatlinburg vibe."

"Loved seeing a bear multiple times! Beautiful balcony view. Did not realize smoking was allowed on balcony and leaving the door open to the room (to listen to river) caused odors to blow in. "

"Staff was good at check in. The room was clean and comfortable. Great downtown location. Safe and quiet"

"Parking convenient & safe. Elevator on premises. Property undergoing renovations. Rooms a mix of modern & vintage style. Staff lovely & helpful. Breakfast is an assortment of packaged conveniences but it’s a start for coffee & a banana. Trolley stops across the road. Main Street is 2-3 minute walk. Would stay again!"

"Great breakfast options. Best location in Gatlinburg. Staff were very friendly and helpful and kid friendly as well. "

"We had a beautiful view. Room was clean and comfortable. There were some wall switches that we could not figure out what they were for. We had a GREAT stay."

"Perfect location, you walk right out on the strip, will definitely be back!"

"The staff were extremely helpful and nice. Lots of parking. We got a balcony room which was very nice to relax and see the strip."

"I seldom complete reviews but the stark contrast between the attractiveness of this hotel and room (balcony, hot tub, fireplace) and the comfort of the mattress was stark. After hiking over 14 miles in the mountains, the mattress still felt like sleeping on the ground. I expect a better mattress from Hilton."

"I really liked this hotel. We were right in downtown Gatlinburg and could walk everywhere we wanted to go. The staff is very nice and helpful. Check in and check out was so easy and efficient. Will stay here again. We don’t have animals but it is very pet friendly."

"The main guy in the office was great but the was Microtel was VERY outdated ! The breakfast was outdated also , not worth going for ! The whole place really needs ALOT of updating !"

"Our stay wa awesome . Friendly and cooperative staff"